Read what our customers are saying
It was excellent help me when u wasn't sure what...
Trusted Customer
OneChoice Life Insurance
Product Review
got me what u needed with in my budget and explained what u wasn't sure about
Service Review
It was excellent help me when u wasn't sure what things mean and were very polite
So pleasant to deal with. Really friendly and helpful.
Zeona Friedlich
OneChoice Life Insurance
Product Review
Much cheaper than expected.
Service Review
So pleasant to deal with. Really friendly and helpful.
Lot's of verbal dissemination of information with the...
Trusted Customer
OneChoice Life Insurance
Product Review
Happy with what I've purchased - suits my lifestyle at this time. Piece of mind to protect my children.
Service Review
Lot's of verbal dissemination of information with the expectation that you are going to comprehend it all. When I asked if I could get something sent to me in writing (insteading of reading over the phone) the response was 'no, we only do it over the phone'. Why? I think this factor sets off alarm bells that something is being washed over...
Good easy to join
Virgil Tuuga
OneChoice Life Insurance
Service Review
Good easy to join
Agent was very personable and knew exactly what I...
Susan Douglas
OneChoice Life Insurance
Service Review
Agent was very personable and knew exactly what I needed
The customer service rep was polite, friendly and...
Katlin Halliwell
OneChoice Life Insurance
Product Review
Great it covers for everything we were looking for in insurance.It's a joint policy with my husband.
Service Review
The customer service rep was polite, friendly and explained everything well. Especially with 4 kids in house it gets a bit noisy. I would recommend your company based on the customer service.
Both agents I dealt with were super friendly, helpful...
Trusted Customer
OneChoice Life Insurance
Product Review
Very competitive rates for a great product.
Service Review
Both agents I dealt with were super friendly, helpful and had great product knowledge which they imparted to me in a way I found easy to understand and digest. After considering the choices I made over the weekend, I decided to adjust the cover I initially committed to, and when I called back to ask for the amendments to be made, I received just as good service. From my experience in this transaction, you sales call centre team appear to be professional, well trained, and perfectly suited to this type of customer-centric role.
Excellent Service
Trusted Customer
OneChoice Life Insurance
Product Review
The person who signed me up
Service Review
Excellent Service
They were really good and nice, I understood...
Trusted Customer
OneChoice Life Insurance
Product Review
It’s really good insurance
Service Review
They were really good and nice, I understood everything she was saying to me
Your customer service officer Ms Karen that I signed...
Trusted Customer
OneChoice Life Insurance
Product Review
Peace of mine for my dogs, cat and pig when I die🤣😻. Nothing more to say except that it ticked all the right boxes for me.
Service Review
Your customer service officer Ms Karen that I signed up was excellent..She was thorough, factual and used the poor mans English so that I was given all the information I needed to make an informed decision on my Life Insurance.. Thanks again, Karen..you're a STAR!!
Friendly, easy to understand, easy process.
Allan Heath
OneChoice Life Insurance
Service Review
Friendly, easy to understand, easy process.
Very good service
Sina Mafi
OneChoice Life Insurance
Service Review
Very good service
Easy and hassle free no hidden agenda's
Fiona Lokeni
Easy and hassle free no hidden agenda's
OneChoice Life Insurance
Service Review
Easy and hassle free no hidden agenda's
Call centre staff are not cooperative
Devendrakumar Pisolkar
Call centre staff are not cooperative
OneChoice Life Insurance
Service Review
Call centre staff are not cooperative
Explained well answered all my questions
Tania Schofield
Explained well answered all my questions
OneChoice Life Insurance
Service Review
Explained well answered all my questions
Great service easy to understand hassle free polite...
Bryce Murray
Great service easy to understand hassle free polite...
OneChoice Life Insurance
Service Review
Great service easy to understand hassle free polite representative who made the whole experience pleasant
Good service. Polite and friendly. No dramas except I...
Kyle Cosgrave
Good service. Polite and friendly. No dramas except I...
OneChoice Life Insurance
Service Review
Good service. Polite and friendly. No dramas except I think the phone piece may have been a bit close to the phone operators mouth, making it slightly hard to hear. But overall good experience.
Quite satisfied very good customer service
Trusted Customer
Quite satisfied very good customer service
OneChoice Life Insurance
Service Review
Quite satisfied very good customer service
Very helpful and polite they were patient and...
Trusted Customer
Very helpful and polite they were patient and...
OneChoice Life Insurance
Service Review
Very helpful and polite they were patient and informstive I felt they were a better fit for my circumstances and erte very well priced
Very thorough, precise, easy to understand, polite...
Priscilla Luke
Very thorough, precise, easy to understand, polite...
OneChoice Life Insurance
Service Review
Very thorough, precise, easy to understand, polite and helpful...
Very helpful and knowledgeable people I dealt with.
Chris Fabish
Very helpful and knowledgeable people I dealt with.
OneChoice Life Insurance
Service Review
Very helpful and knowledgeable people I dealt with.
Awesome customer service. I sent email for a quote and...
Trusted Customer
Awesome customer service. I sent email for a quote and...
OneChoice Life Insurance
Service Review
Awesome customer service. I sent email for a quote and they got in touch in a minute. Staff was very professional and efficient with the service and I was so happy to have my life insured with one choice. Will recommend to everyone I know. No hassle like some other companies. Best customer service I had after a long time. Keep up the good work. Thanks a lot.
Joseph was such an Amazing person to talk to, he...
Karina Tuivaiti
Joseph was such an Amazing person to talk to, he...
OneChoice Life Insurance
Service Review
Joseph was such an Amazing person to talk to, he answered all my queries and also listen to what I needed. He is a professional customer service representative and he should get a award for his work performance 100%
Excellent service would recommend to other people
Trusted Customer
Excellent service would recommend to other people
OneChoice Life Insurance
Service Review
Excellent service would recommend to other people
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