Read what our customers are saying

I had a very informitive chat with the One Choice...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Service Review

I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after down the line

1. Know when to STOP!!! I understand that there...

Trusted Customer - Rated 2 out of 5

OneChoice Funeral Insurance

Product Review

The OneChoice paperwork I received seems to be in order, although I have a couple of questions I need to clarify, I will ring the 0800 number.

Service Review

1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants and react, rather than very quickly read a script they have to legally get through, a lot of the script is difficult to take in when you are driving, and at the end you are asked a question "Do you understand", for me it takes a while to grasp things, but if I had answered No the operator would have read the script again. Besides I was sent all the documents and read through them at my own pace, which I understood clearly and reacted to the forms I had to fill in. 2. Know how to pronounce your customers' name. The telecom person asked my name on a number of occasions, of which I repeated to them on a number of occasions, you would think they would listen to how you pronounce your name and take your lead and try and pronounce it correctly. Unfortunately they continued to pronounce my name incorrectly. "Makes me a little upset"!!!!

Very helpful with nice manners

Fortune Leona - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

better than most companies

Service Review

very helpful with nice manners

Jeremy was absolutely professional and where there was...

Kiri Campbell - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Excellent service provided by Jeremy. His attention to detail was extremely helpful when I had queries. I would certainly recommend a service such as this.

Service Review

Jeremy was absolutely professional and where there was a query he would provide the answer but not before double checking his source.

Excellent customer service

Linda Evans - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Very reasonable product to have invested in

Service Review

Excellent customer service

Service was faultless so friendly and kind and told me...

John Wallace - Rated 4.5 out of 5

OneChoice Funeral Insurance

Product Review

Excellent customer service

Service Review

Service was faultless so friendly and kind and told me what I needed to know

Very helpful and very polite

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Very helpful good at her job

Service Review

Very helpful and very polite

It a good service. Straight forward and easy to follow...

Kiva Kaufusi - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

It quite good and hopefully what in the policy is what it will be. No secret or hiding condition that might interrupt at the end. I also hoping of easy contact from here in NZ. Otherwise I really like the Onechoice policy for funeral insurance. It is good. This is my choice.

Service Review

It a good service. Straight forward and easy to follow and understandable.

Excellent customer service over the phone very clear...

Karen Trusler - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Phone call was very good and very clear over the phone i understand my Funeral cover very well

Service Review

Excellent customer service over the phone very clear and able to understand

This was the 1st call I have had to make to anyone...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

I was impressed with the service that was provided to me during my decision to take out funeral cover. They listened & gave me the time to work out what I wanted. Yes, I would recommend them to others.

Service Review

This was the 1st call I have had to make to anyone regarding funeral cover instead of life insurance. The person I spoke to listened to what I wanted, sent me my quotes & left me to it for a week to go over them & get other quotes too. Very patient with me as I had to consider the best option for my circumstances. I am pleased to say I chose One Choice after a good look at other policies from different companies and they had the best to suit my needs. I would recommend them to others.

Lovely Lady, easy to understand and very polite.

Juan Broughton - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

It’s put mine,my partner’s and the rest of my families worries to bed to know I’m with Onechoice. Thankyou very much Juan

Service Review

Lovely Lady, easy to understand and very polite.

Patient and very clear in explaining everything

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Service Review

patient and very clear in explaining everything

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

I now know that my family wont have a struggle when my time comes

OneChoice Funeral Insurance

Doug Wiggins - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

very easy over the phone no problems

OneChoice Funeral Insurance

Trusted Customer - Rated 3 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

I just joined I need to be able to experience it first before commenting.

OneChoice Funeral Insurance

Merehiini Singh - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Very happy with what I have got

OneChoice Funeral Insurance

Bubba Moon - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Its affordable for me and my partner

OneChoice Funeral Insurance

Shirley - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

The cover and plan I purchased was within the budget and competitively priced compared to other products on the market.

OneChoice Funeral Insurance

Wei Song - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

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