Read what our customers are saying
I had a very informitive chat with the One Choice...
Trusted Customer
OneChoice Funeral Insurance
Service Review
I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after down the line
1. Know when to STOP!!! I understand that there...
Trusted Customer
OneChoice Funeral Insurance
Product Review
The OneChoice paperwork I received seems to be in order, although I have a couple of questions I need to clarify, I will ring the 0800 number.
Service Review
1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants and react, rather than very quickly read a script they have to legally get through, a lot of the script is difficult to take in when you are driving, and at the end you are asked a question "Do you understand", for me it takes a while to grasp things, but if I had answered No the operator would have read the script again. Besides I was sent all the documents and read through them at my own pace, which I understood clearly and reacted to the forms I had to fill in. 2. Know how to pronounce your customers' name. The telecom person asked my name on a number of occasions, of which I repeated to them on a number of occasions, you would think they would listen to how you pronounce your name and take your lead and try and pronounce it correctly. Unfortunately they continued to pronounce my name incorrectly. "Makes me a little upset"!!!!
Very helpful with nice manners
Fortune Leona
OneChoice Funeral Insurance
Product Review
better than most companies
Service Review
very helpful with nice manners
Jeremy was absolutely professional and where there was...
Kiri Campbell
OneChoice Funeral Insurance
Product Review
Excellent service provided by Jeremy. His attention to detail was extremely helpful when I had queries. I would certainly recommend a service such as this.
Service Review
Jeremy was absolutely professional and where there was a query he would provide the answer but not before double checking his source.
Excellent customer service
Linda Evans
OneChoice Funeral Insurance
Product Review
Very reasonable product to have invested in
Service Review
Excellent customer service
Service was faultless so friendly and kind and told me...
John Wallace
OneChoice Funeral Insurance
Product Review
Excellent customer service
Service Review
Service was faultless so friendly and kind and told me what I needed to know
Very helpful and very polite
Trusted Customer
OneChoice Funeral Insurance
Product Review
Very helpful good at her job
Service Review
Very helpful and very polite
It a good service. Straight forward and easy to follow...
Kiva Kaufusi
OneChoice Funeral Insurance
Product Review
It quite good and hopefully what in the policy is what it will be. No secret or hiding condition that might interrupt at the end. I also hoping of easy contact from here in NZ. Otherwise I really like the Onechoice policy for funeral insurance. It is good. This is my choice.
Service Review
It a good service. Straight forward and easy to follow and understandable.
Excellent customer service over the phone very clear...
Karen Trusler
OneChoice Funeral Insurance
Product Review
Phone call was very good and very clear over the phone i understand my Funeral cover very well
Service Review
Excellent customer service over the phone very clear and able to understand
This was the 1st call I have had to make to anyone...
Trusted Customer
OneChoice Funeral Insurance
Product Review
I was impressed with the service that was provided to me during my decision to take out funeral cover. They listened & gave me the time to work out what I wanted. Yes, I would recommend them to others.
Service Review
This was the 1st call I have had to make to anyone regarding funeral cover instead of life insurance. The person I spoke to listened to what I wanted, sent me my quotes & left me to it for a week to go over them & get other quotes too. Very patient with me as I had to consider the best option for my circumstances. I am pleased to say I chose One Choice after a good look at other policies from different companies and they had the best to suit my needs. I would recommend them to others.
Lovely Lady, easy to understand and very polite.
Juan Broughton
OneChoice Funeral Insurance
Product Review
It’s put mine,my partner’s and the rest of my families worries to bed to know I’m with Onechoice. Thankyou very much Juan
Service Review
Lovely Lady, easy to understand and very polite.
Patient and very clear in explaining everything
Trusted Customer
OneChoice Funeral Insurance
Service Review
patient and very clear in explaining everything
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
I now know that my family wont have a struggle when my time comes
OneChoice Funeral Insurance
Doug Wiggins
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
very easy over the phone no problems
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
I just joined I need to be able to experience it first before commenting.
OneChoice Funeral Insurance
Merehiini Singh
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Very happy with what I have got
OneChoice Funeral Insurance
Bubba Moon
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Its affordable for me and my partner
OneChoice Funeral Insurance
Shirley
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
The cover and plan I purchased was within the budget and competitively priced compared to other products on the market.
OneChoice Funeral Insurance
Wei Song
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
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