Read what our customers are saying

Customer service response time to online enquiry was...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Value for money compared to competitors. Flexible policy and very easy to activate.

Service Review

Customer service response time to online enquiry was excellent. Information given was clear, follow up was reliable and rep was professional.

Very professional and easy to understand, i expect to...

William Matthews - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Very happy with the cover i have asked for

Service Review

Very professional and easy to understand, i expect to be with this insurance company for a very long time

Lovely representative who explained everything clearly...

Patricia Cronin - Rated 4.5 out of 5

OneChoice Life Insurance

Product Review

Slightly higher than my current plan. Still need to compare policies.

Service Review

Lovely representative who explained everything clearly and in plain English. Easy process to ensure you get the right cover.

Really enjoyed the conversation process was explained...

Angelique Oka - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Very cheap and affordable for a fortnight payment😊

Service Review

Really enjoyed the conversation process was explained very well to I have signed up and now encouraged my partner to do the same

Effective and efficient. Great customer service. Very...

Kayla Cronin - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Cover was quick and easy to attain. No need to go to the drs for tests etc. Cover policy is paperless. Can review and amend policy at any stage to suit the changing lifestyle.

Service Review

Effective and efficient. Great customer service. Very good communication. Easy to use online and over the phone.

Friendly-Efficient- Informative

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

It was cheaper than I expected.

Service Review

Friendly-Efficient- Informative

Very kind courteous polite and easy to understand

Piata Te Rangiita - Rated 4 out of 5

OneChoice Life Insurance

Product Review

The quote was cheaper then other companies

Service Review

Very kind courteous polite and easy to understand

Good service and knowledge on phone, would recommend...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Better service than other companies

Service Review

Good service and knowledge on phone, would recommend to others.

Excellent, very clear communication from Francis give...

Carlson Taitua - Rated 5 out of 5

OneChoice Life Insurance

Product Review

The whole packages speaks for itself and much more and affordable too.

Service Review

Excellent, very clear communication from Francis give him a well deserved pat on his shoulder. I have already recommended you service to my friends. Many thanks and God Bless.

Extremely informative and easy to understand in plain...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Great cover at an affordable price

Service Review

Extremely informative and easy to understand in plain language

Very professional, Benjamin was helpful, explained...

Lexie Fraser - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Easy to understand, everything I wanted was already part of the standard plan. We changed my insured amount to suit my income and affordability.

Service Review

Very professional, Benjamin was helpful, explained everything and wasn't at all pushy, would highly recommend him.

Awesome service great Communication and understanding

Lee Favell - Rated 4.5 out of 5

OneChoice Life Insurance

Product Review

Good Options plenty to choose from and great rates

Service Review

Awesome service great Communication and understanding

Friendly staff . Staff listened and answered all my...

Trusted Customer - Rated 5 out of 5

Friendly staff . Staff listened and answered all my...

OneChoice Life Insurance

Service Review

Friendly staff . Staff listened and answered all my questions well and clear.

Yes I would recommend you to friends and family you...

Trusted Customer - Rated 5 out of 5

Yes I would recommend you to friends and family you...

OneChoice Life Insurance

Service Review

Yes I would recommend you to friends and family you don't have to change anything

It was excellent help me when u wasn't sure what...

Trusted Customer - Rated 4 out of 5

It was excellent help me when u wasn't sure what...

OneChoice Life Insurance

Service Review

It was excellent help me when u wasn't sure what things mean and were very polite

So pleasant to deal with. Really friendly and helpful.

Zeona Friedlich - Rated 5 out of 5

So pleasant to deal with. Really friendly and helpful.

OneChoice Life Insurance

Service Review

So pleasant to deal with. Really friendly and helpful.

Lot's of verbal dissemination of information with the...

Trusted Customer - Rated 3 out of 5

Lot's of verbal dissemination of information with the...

OneChoice Life Insurance

Service Review

Lot's of verbal dissemination of information with the expectation that you are going to comprehend it all. When I asked if I could get something sent to me in writing (insteading of reading over the phone) the response was 'no, we only do it over the phone'. Why? I think this factor sets off alarm bells that something is being washed over...

Good easy to join

Virgil Tuuga - Rated 5 out of 5

Good easy to join

OneChoice Life Insurance

Service Review

Good easy to join

Agent was very personable and knew exactly what I...

Susan Douglas - Rated 5 out of 5

Agent was very personable and knew exactly what I...

OneChoice Life Insurance

Service Review

Agent was very personable and knew exactly what I needed

The customer service rep was polite, friendly and...

Katlin Halliwell - Rated 5 out of 5

The customer service rep was polite, friendly and...

OneChoice Life Insurance

Service Review

The customer service rep was polite, friendly and explained everything well. Especially with 4 kids in house it gets a bit noisy. I would recommend your company based on the customer service.

Both agents I dealt with were super friendly, helpful...

Trusted Customer - Rated 5 out of 5

Both agents I dealt with were super friendly, helpful...

OneChoice Life Insurance

Service Review

Both agents I dealt with were super friendly, helpful and had great product knowledge which they imparted to me in a way I found easy to understand and digest. After considering the choices I made over the weekend, I decided to adjust the cover I initially committed to, and when I called back to ask for the amendments to be made, I received just as good service. From my experience in this transaction, you sales call centre team appear to be professional, well trained, and perfectly suited to this type of customer-centric role.

Excellent Service

Trusted Customer - Rated 5 out of 5

Excellent Service

OneChoice Life Insurance

Service Review

Excellent Service

They were really good and nice, I understood...

Trusted Customer - Rated 5 out of 5

They were really good and nice, I understood...

OneChoice Life Insurance

Service Review

They were really good and nice, I understood everything she was saying to me

Your customer service officer Ms Karen that I signed...

Trusted Customer - Rated 5 out of 5

Your customer service officer Ms Karen that I signed...

OneChoice Life Insurance

Service Review

Your customer service officer Ms Karen that I signed up was excellent..She was thorough, factual and used the poor mans English so that I was given all the information I needed to make an informed decision on my Life Insurance.. Thanks again, Karen..you're a STAR!!

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Best customer service and I am so satisfied. And my whole family is happy.

OneChoice Life Insurance

Karina Tuivaiti - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Love it and am so happy with my life insurance, would recommend this life insurance to my family

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Amazing knowing my family will be looked after when i have gone

OneChoice Life Insurance

Louise Lomu - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

I rank them 5 stars for their communication, quick process, and their company meets all my needs for myself and my children.

OneChoice Life Insurance

Vanessa Te Hiko - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Great affordable prices for great plans

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

good customer service. would recommend to friends

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

No hidden things in there insurance

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Easy and straight forward

OneChoice Life Insurance

Robyn Thompson - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

thanks

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Didn't follow thru because of my current situation so will look at it at a later date for sure.

OneChoice Life Insurance

Craig Kempton - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Great price for the product.

OneChoice Life Insurance

Shari Auld - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Very informative, friendly, polite and answered all my a Questions

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