Read what our customers are saying
I found Terry to be thorough, professional and...
Trusted Customer
OneChoice Life Insurance
Product Review
Seems like a good value for money product.
Service Review
I found Terry to be thorough, professional and knowledgeable. I appreciated how she continued to try and get hold of me without giving up but at the same time gave me space and time. Thank you Terry.
Very informative. I left the conversation feeling...
Kerryn Nathan
OneChoice Life Insurance
Product Review
Happy to know that I can adjust my cover later on.
Service Review
Very informative. I left the conversation feeling confident and happy with my consultation.
You delivered an excellent service, the staff are very...
Trusted Customer
OneChoice Life Insurance
Product Review
The premium is affordable for people to buy it, I wish everyone should get one to hve a peace of mind if something happen.
Service Review
You delivered an excellent service, the staff are very polite n so kind., Very professional too o
The lady I spoke with was great
Rachel Burnett
OneChoice Life Insurance
Service Review
The lady I spoke with was great
Awesome customer service
Trusted Customer
OneChoice Life Insurance
Product Review
Very affordable weekly payments
Service Review
Awesome customer service
Talked too long and asked why I wanted to cancel
Trusted Customer
OneChoice Life Insurance
Product Review
Expensive due to affordability
Service Review
Talked too long and asked why I wanted to cancel
The caller I was talking, her name was Courtney. She...
Aatamarie Terire
OneChoice Life Insurance
Product Review
I like to look at everything I invest my time, effort and finances through hard copy, but with Courtney, I felt like I could trust everything she was talking to me about with the policy I chose.
Service Review
The caller I was talking, her name was Courtney. She was very polite and very thorough with my application. She was patient and was very happy to read through everything with me.
The lady I dealt with was so helpful and clear and...
Trusted Customer
OneChoice Life Insurance
Product Review
Great for the amount I've insured the premium is manageable and I have peace of mind
Service Review
The lady I dealt with was so helpful and clear and made the whole process very easy was so happy and felt good about the entire thing, thank you
The information I was given was spoken clearly, my...
Trusted Customer
OneChoice Life Insurance
Product Review
Happy with my life cover.
Service Review
The information I was given was spoken clearly, my questions were answered, the service was friendly. I was left feeling informed and felt I wanted to proceed with One Choice insurance.
I felt well informed by the person who I dealt with ....
Julie Anne Sutherland-cotton
OneChoice Life Insurance
Product Review
I would feel comfortable in recommending OneChioce to my friend and family. As I felt well informed and the process was easy. The lady who I dealt with was warm and firendly which put me at ease.
Service Review
I felt well informed by the person who I dealt with . This gave me the confidence to go forward with my OneChioce as my life insurer
Everyone I dealt with was professional, knew the...
Mark De Lew
OneChoice Life Insurance
Product Review
Price. Easy to deal with except one individual (Rosie) who I almost stopped during and after each occasion we chattered. Other staff and her Manager were second to none.
Service Review
Everyone I dealt with was professional, knew the products and was a pleasure to talk to except Rosie. I found her condescending, monotonous and very "bullet pointed". An example of this her Manager excepted "absolutely" where she got upset and specifically wanted "yes or no", as one of many examples. That aside the other individuals made this process very bearable. They were also a lot cheaper than my previous supplier.
They were good but they could have listened more and...
Trusted Customer
OneChoice Life Insurance
Product Review
It's expensive but no different to other insurance companies.
Service Review
They were good but they could have listened more and given time for the customer to speak and build rapport. It felt a little scripted and robotic like they wanted to get through the process. I know they are doing their job and being recorded may have made them self-conscious. Overall it was a good experience.
Yes I would recommend you to friends and family you...
Trusted Customer
Yes I would recommend you to friends and family you...
OneChoice Life Insurance
Service Review
Yes I would recommend you to friends and family you don't have to change anything
It was excellent help me when u wasn't sure what...
Trusted Customer
It was excellent help me when u wasn't sure what...
OneChoice Life Insurance
Service Review
It was excellent help me when u wasn't sure what things mean and were very polite
So pleasant to deal with. Really friendly and helpful.
Zeona Friedlich
So pleasant to deal with. Really friendly and helpful.
OneChoice Life Insurance
Service Review
So pleasant to deal with. Really friendly and helpful.
Lot's of verbal dissemination of information with the...
Trusted Customer
Lot's of verbal dissemination of information with the...
OneChoice Life Insurance
Service Review
Lot's of verbal dissemination of information with the expectation that you are going to comprehend it all. When I asked if I could get something sent to me in writing (insteading of reading over the phone) the response was 'no, we only do it over the phone'. Why? I think this factor sets off alarm bells that something is being washed over...
Good easy to join
Virgil Tuuga
Good easy to join
OneChoice Life Insurance
Service Review
Good easy to join
Agent was very personable and knew exactly what I...
Susan Douglas
Agent was very personable and knew exactly what I...
OneChoice Life Insurance
Service Review
Agent was very personable and knew exactly what I needed
The customer service rep was polite, friendly and...
Katlin Halliwell
The customer service rep was polite, friendly and...
OneChoice Life Insurance
Service Review
The customer service rep was polite, friendly and explained everything well. Especially with 4 kids in house it gets a bit noisy. I would recommend your company based on the customer service.
Both agents I dealt with were super friendly, helpful...
Trusted Customer
Both agents I dealt with were super friendly, helpful...
OneChoice Life Insurance
Service Review
Both agents I dealt with were super friendly, helpful and had great product knowledge which they imparted to me in a way I found easy to understand and digest. After considering the choices I made over the weekend, I decided to adjust the cover I initially committed to, and when I called back to ask for the amendments to be made, I received just as good service. From my experience in this transaction, you sales call centre team appear to be professional, well trained, and perfectly suited to this type of customer-centric role.
Excellent Service
Trusted Customer
Excellent Service
OneChoice Life Insurance
Service Review
Excellent Service
They were really good and nice, I understood...
Trusted Customer
They were really good and nice, I understood...
OneChoice Life Insurance
Service Review
They were really good and nice, I understood everything she was saying to me
Your customer service officer Ms Karen that I signed...
Trusted Customer
Your customer service officer Ms Karen that I signed...
OneChoice Life Insurance
Service Review
Your customer service officer Ms Karen that I signed up was excellent..She was thorough, factual and used the poor mans English so that I was given all the information I needed to make an informed decision on my Life Insurance.. Thanks again, Karen..you're a STAR!!
Friendly, easy to understand, easy process.
Allan Heath
Friendly, easy to understand, easy process.
OneChoice Life Insurance
Service Review
Friendly, easy to understand, easy process.
OneChoice Life Insurance
Jaimee Corbett
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Hassle free process and great service from the team
OneChoice Life Insurance
Amosa Amosa
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Very happy with the purchase.
OneChoice Life Insurance
Sam Rosewall
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Very good , only a little cheaper than the opposition
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Great service. Very straight forward
OneChoice Life Insurance
Shalini Devi
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Very impressive deal for me and my family.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
I thought purchase was good
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Excellent choice of life insurance as there is no expiry age and it's world wide.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
It's suits me because it has funeral cover in it as well
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
got me what u needed with in my budget and explained what u wasn't sure about
OneChoice Life Insurance
Zeona Friedlich
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Much cheaper than expected.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Happy with what I've purchased - suits my lifestyle at this time. Piece of mind to protect my children.
OneChoice Life Insurance
Katlin Halliwell
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Great it covers for everything we were looking for in insurance.It's a joint policy with my husband.
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