Read what our customers are saying

I found Terry to be thorough, professional and...

Trusted Customer - Rated 4.5 out of 5

OneChoice Life Insurance

Product Review

Seems like a good value for money product.

Service Review

I found Terry to be thorough, professional and knowledgeable. I appreciated how she continued to try and get hold of me without giving up but at the same time gave me space and time. Thank you Terry.

Very informative. I left the conversation feeling...

Kerryn Nathan - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Happy to know that I can adjust my cover later on.

Service Review

Very informative. I left the conversation feeling confident and happy with my consultation.

You delivered an excellent service, the staff are very...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

The premium is affordable for people to buy it, I wish everyone should get one to hve a peace of mind if something happen.

Service Review

You delivered an excellent service, the staff are very polite n so kind., Very professional too o

The lady I spoke with was great

Rachel Burnett - Rated 5 out of 5

OneChoice Life Insurance

Service Review

The lady I spoke with was great

Awesome customer service

Trusted Customer - Rated 4.5 out of 5

OneChoice Life Insurance

Product Review

Very affordable weekly payments

Service Review

Awesome customer service

Talked too long and asked why I wanted to cancel

Trusted Customer - Rated 3 out of 5

OneChoice Life Insurance

Product Review

Expensive due to affordability

Service Review

Talked too long and asked why I wanted to cancel

The caller I was talking, her name was Courtney. She...

Aatamarie Terire - Rated 4 out of 5

OneChoice Life Insurance

Product Review

I like to look at everything I invest my time, effort and finances through hard copy, but with Courtney, I felt like I could trust everything she was talking to me about with the policy I chose.

Service Review

The caller I was talking, her name was Courtney. She was very polite and very thorough with my application. She was patient and was very happy to read through everything with me.

The lady I dealt with was so helpful and clear and...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Great for the amount I've insured the premium is manageable and I have peace of mind

Service Review

The lady I dealt with was so helpful and clear and made the whole process very easy was so happy and felt good about the entire thing, thank you

The information I was given was spoken clearly, my...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Happy with my life cover.

Service Review

The information I was given was spoken clearly, my questions were answered, the service was friendly. I was left feeling informed and felt I wanted to proceed with One Choice insurance.

I felt well informed by the person who I dealt with ....

Julie Anne Sutherland-cotton - Rated 5 out of 5

OneChoice Life Insurance

Product Review

I would feel comfortable in recommending OneChioce to my friend and family. As I felt well informed and the process was easy. The lady who I dealt with was warm and firendly which put me at ease.

Service Review

I felt well informed by the person who I dealt with . This gave me the confidence to go forward with my OneChioce as my life insurer

Everyone I dealt with was professional, knew the...

Mark De Lew - Rated 3.5 out of 5

OneChoice Life Insurance

Product Review

Price. Easy to deal with except one individual (Rosie) who I almost stopped during and after each occasion we chattered. Other staff and her Manager were second to none.

Service Review

Everyone I dealt with was professional, knew the products and was a pleasure to talk to except Rosie. I found her condescending, monotonous and very "bullet pointed". An example of this her Manager excepted "absolutely" where she got upset and specifically wanted "yes or no", as one of many examples. That aside the other individuals made this process very bearable. They were also a lot cheaper than my previous supplier.

They were good but they could have listened more and...

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

Product Review

It's expensive but no different to other insurance companies.

Service Review

They were good but they could have listened more and given time for the customer to speak and build rapport. It felt a little scripted and robotic like they wanted to get through the process. I know they are doing their job and being recorded may have made them self-conscious. Overall it was a good experience.

Yes I would recommend you to friends and family you...

Trusted Customer - Rated 5 out of 5

Yes I would recommend you to friends and family you...

OneChoice Life Insurance

Service Review

Yes I would recommend you to friends and family you don't have to change anything

It was excellent help me when u wasn't sure what...

Trusted Customer - Rated 4 out of 5

It was excellent help me when u wasn't sure what...

OneChoice Life Insurance

Service Review

It was excellent help me when u wasn't sure what things mean and were very polite

So pleasant to deal with. Really friendly and helpful.

Zeona Friedlich - Rated 5 out of 5

So pleasant to deal with. Really friendly and helpful.

OneChoice Life Insurance

Service Review

So pleasant to deal with. Really friendly and helpful.

Lot's of verbal dissemination of information with the...

Trusted Customer - Rated 3 out of 5

Lot's of verbal dissemination of information with the...

OneChoice Life Insurance

Service Review

Lot's of verbal dissemination of information with the expectation that you are going to comprehend it all. When I asked if I could get something sent to me in writing (insteading of reading over the phone) the response was 'no, we only do it over the phone'. Why? I think this factor sets off alarm bells that something is being washed over...

Good easy to join

Virgil Tuuga - Rated 5 out of 5

Good easy to join

OneChoice Life Insurance

Service Review

Good easy to join

Agent was very personable and knew exactly what I...

Susan Douglas - Rated 5 out of 5

Agent was very personable and knew exactly what I...

OneChoice Life Insurance

Service Review

Agent was very personable and knew exactly what I needed

The customer service rep was polite, friendly and...

Katlin Halliwell - Rated 5 out of 5

The customer service rep was polite, friendly and...

OneChoice Life Insurance

Service Review

The customer service rep was polite, friendly and explained everything well. Especially with 4 kids in house it gets a bit noisy. I would recommend your company based on the customer service.

Both agents I dealt with were super friendly, helpful...

Trusted Customer - Rated 5 out of 5

Both agents I dealt with were super friendly, helpful...

OneChoice Life Insurance

Service Review

Both agents I dealt with were super friendly, helpful and had great product knowledge which they imparted to me in a way I found easy to understand and digest. After considering the choices I made over the weekend, I decided to adjust the cover I initially committed to, and when I called back to ask for the amendments to be made, I received just as good service. From my experience in this transaction, you sales call centre team appear to be professional, well trained, and perfectly suited to this type of customer-centric role.

Excellent Service

Trusted Customer - Rated 5 out of 5

Excellent Service

OneChoice Life Insurance

Service Review

Excellent Service

They were really good and nice, I understood...

Trusted Customer - Rated 5 out of 5

They were really good and nice, I understood...

OneChoice Life Insurance

Service Review

They were really good and nice, I understood everything she was saying to me

Your customer service officer Ms Karen that I signed...

Trusted Customer - Rated 5 out of 5

Your customer service officer Ms Karen that I signed...

OneChoice Life Insurance

Service Review

Your customer service officer Ms Karen that I signed up was excellent..She was thorough, factual and used the poor mans English so that I was given all the information I needed to make an informed decision on my Life Insurance.. Thanks again, Karen..you're a STAR!!

Friendly, easy to understand, easy process.

Allan Heath - Rated 5 out of 5

Friendly, easy to understand, easy process.

OneChoice Life Insurance

Service Review

Friendly, easy to understand, easy process.

OneChoice Life Insurance

Jaimee Corbett - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Hassle free process and great service from the team

OneChoice Life Insurance

Amosa Amosa - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Very happy with the purchase.

OneChoice Life Insurance

Sam Rosewall - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Very good , only a little cheaper than the opposition

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Great service. Very straight forward

OneChoice Life Insurance

Shalini Devi - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Very impressive deal for me and my family.

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

I thought purchase was good

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Excellent choice of life insurance as there is no expiry age and it's world wide.

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

It's suits me because it has funeral cover in it as well

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

got me what u needed with in my budget and explained what u wasn't sure about

OneChoice Life Insurance

Zeona Friedlich - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Much cheaper than expected.

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Happy with what I've purchased - suits my lifestyle at this time. Piece of mind to protect my children.

OneChoice Life Insurance

Katlin Halliwell - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Great it covers for everything we were looking for in insurance.It's a joint policy with my husband.

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If you’re keen for a chat, get in touch! Request a quote now, or if you’re too busy enjoying life we can call you back instead.