Read what our customers are saying
Was not pushy and explained well. Was clear and...
Trusted Customer
OneChoice Funeral Insurance
Product Review
Customer service rep Benjamin was very detailed in his explanation and good interpersonal skills. Making the signing up process easy.
Service Review
Was not pushy and explained well. Was clear and concise in his explanation and not hiding any exclusions or clauses.
She was very clear and understanding.
Trusted Customer
OneChoice Funeral Insurance
Product Review
Your sales consultant was very polite. I actually saw your Ad on TV and it was very interesting and I'm glad I did my funeral insurance with you. Thank you.
Service Review
She was very clear and understanding.
Very good to talk to explained thing's clear
Trusted Customer
OneChoice Funeral Insurance
Service Review
Very good to talk to explained thing's clear
Awesome and efficient
Trusted Customer
OneChoice Funeral Insurance
Product Review
Great service and great product
Service Review
Awesome and efficient
Good service
William Campbell
OneChoice Funeral Insurance
Product Review
Good clear communication from person who called me
Service Review
Good service
Not sure haven't received paper work yet
Daniel Bates
OneChoice Funeral Insurance
Product Review
Straight forward and clear
Service Review
Not sure haven't received paper work yet
Great job all round. I’ve already explained myself...
Andrew Snowden
OneChoice Funeral Insurance
Product Review
Very clear and concise information given. Operator’s job was made easier because I wanted insurance cover. So no. Hard sell needed. Very impressed with the manner of the person that I dealt with. If the government decides to adjust my pension down or if my rent goes up, it will affect my ability in paying. So I have to be aware of that!! How sad is that! That my funeral insurance is dependent on governmental or land lords whims!
Service Review
Great job all round. I’ve already explained myself previously.
It was a satisfying conversation were i was happy and...
Mr Peterson
OneChoice Funeral Insurance
Product Review
Peace of mind.
Service Review
It was a satisfying conversation were i was happy and attractive to the offer that suits me best with alot off imformation and tips my budget can sustain a long term payment, And i also was reassured positive options that my family will have no struggles in financial frunel costs or to have some or most costs covered to help ease the process.. Thank you onechoice for looking after familys love ones in new zealand and Australia , when the time comes to celebrate and remember the times we had with them.. Amen. 🙏 🙂
Excellent.
Trusted Customer
OneChoice Funeral Insurance
Product Review
The lady i talked to was very considerate kind and helpful.. She gave me all the information i needed.about funeral insirance.including nominating beneficiaries accidental death, and living with medical serious conditions. I really like the aspects around once you reach 75 85 you stop paying your policy and get 75% of your funds back. Plus i got an email from the company with all the information.
Service Review
Excellent.
Jason Albert Roberts Brown
OneChoice Funeral Insurance
Easy efficient service
Doris Flude
OneChoice Funeral Insurance
Product Review
Easy efficient and appropriate service
Service Review
Easy efficient service
OneChoice Funeral Insurance
Arlene
OneChoice Funeral Insurance
Product Review
Taking out the cover was to long. The 4th sales person I communicated with in the end was lovely. ( Bella ) The hassle of constantly not being connected to the original person I first contacted and the second was a nightmare Being palmed off to other people, constantly having to repeat our identities, my parents names my own name and our date of births was very annoying. Being misunderstood over a simple question and given the incorrect answer. If it weren't for my parents needing this cover. I would never communicate with this company. Calling from Australia and getting the run around many times, makes me give 1 star for the slow poor service.
I'm giving 5 stars as I believe that's the best option...
Trusted Customer
I'm giving 5 stars as I believe that's the best option...
OneChoice Funeral Insurance
Service Review
I'm giving 5 stars as I believe that's the best option for everyone involved. It's to show everyone is doing a great job!
Very informative, lovely guy I spoke to.
Cazna Nicholas
Very informative, lovely guy I spoke to.
OneChoice Funeral Insurance
Service Review
Very informative, lovely guy I spoke to.
Great service, polite, knowledgeable
Leah Misi
Great service, polite, knowledgeable
OneChoice Funeral Insurance
Service Review
great service, polite, knowledgeable
Explained what I needed to no and if in doubt...
Trusted Customer
Explained what I needed to no and if in doubt...
OneChoice Funeral Insurance
Service Review
Explained what I needed to no and if in doubt reassuring just give yous a call.xplained my cover what I needed to no and took his time so that I understood
Just great service friendly and polite people to deal...
Graeme Bright
Just great service friendly and polite people to deal...
OneChoice Funeral Insurance
Service Review
Just great service friendly and polite people to deal with
The Customer service professional was amazing. His...
Trusted Customer
The Customer service professional was amazing. His...
OneChoice Funeral Insurance
Service Review
The Customer service professional was amazing. His name was Aston. He was very thorough explaining and detailing everything so I could understand clearly regarding my Funeral Insurance Package. My husband signed up also and Aston was again amazing, patient and very kind when speaking with my husband. We ended our call relieved and happy to begin our journey with One Choice Funeral Insurance.
Karen was so patient and understanding and explained...
Janina Marie Korewha
Karen was so patient and understanding and explained...
OneChoice Funeral Insurance
Service Review
Karen was so patient and understanding and explained everything really well she was polite and kind and was really detailed about my policy. Thank you so much
They worked out a payment to suit my budget yes I...
Stephen Strang
They worked out a payment to suit my budget yes I...
OneChoice Funeral Insurance
Service Review
They worked out a payment to suit my budget yes I would buy again and would recommend them to anyone else
Funeral cover for myself and my husband, very prompt...
Amanda Loversidge
Funeral cover for myself and my husband, very prompt...
OneChoice Funeral Insurance
Service Review
Funeral cover for myself and my husband, very prompt reply to my online query, had a phone call within minutes! Extremely helpful customer service rep, very detailed and thorough, answered all questions I asked in a simplistic way so very easy to understand. Great value for the cover with extra benefits included, a very nice surprise! Super simple to set up a direct debit while on the phone as well. Very important to us that we were dealing with a NZ owned company also. So...in summary...a new VERY happy customer!
The lady was nice and informative and took me through...
Trusted Customer
The lady was nice and informative and took me through...
OneChoice Funeral Insurance
Service Review
The lady was nice and informative and took me through everything thoroughly.
I was treated professionally with a measure of...
Graham Rowell
I was treated professionally with a measure of...
OneChoice Funeral Insurance
Service Review
I was treated professionally with a measure of personal care which I appreciated! I was made to feel confident with the service you are offering!😊
Absolutely awesome 👌 I will recommend 'One Choice'...
Trusted Customer
Absolutely awesome 👌 I will recommend 'One Choice'...
OneChoice Funeral Insurance
Service Review
Absolutely awesome 👌 I will recommend 'One Choice' to anyone. They have a low cost, best plans by far and have the loveliest/most down to earth caring staff I've ever dealt with, which makes the process so much easier. Highly recommend 🤗. Thank you 😊
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Customer service rep Benjamin was very detailed in his explanation and good interpersonal skills. Making the signing up process easy.
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Your sales consultant was very polite. I actually saw your Ad on TV and it was very interesting and I'm glad I did my funeral insurance with you. Thank you.
Trusted Customer
OneChoice Funeral Insurance
Product Review
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Great service and great product
OneChoice Funeral Insurance
William Campbell
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Good clear communication from person who called me
OneChoice Funeral Insurance
Daniel Bates
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Straight forward and clear
OneChoice Funeral Insurance
Andrew Snowden
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Very clear and concise information given. Operator’s job was made easier because I wanted insurance cover. So no. Hard sell needed. Very impressed with the manner of the person that I dealt with. If the government decides to adjust my pension down or if my rent goes up, it will affect my ability in paying. So I have to be aware of that!! How sad is that! That my funeral insurance is dependent on governmental or land lords whims!
OneChoice Funeral Insurance
Mr Peterson
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Peace of mind.
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
The lady i talked to was very considerate kind and helpful.. She gave me all the information i needed.about funeral insirance.including nominating beneficiaries accidental death, and living with medical serious conditions. I really like the aspects around once you reach 75 85 you stop paying your policy and get 75% of your funds back. Plus i got an email from the company with all the information.
Jason Albert Roberts Brown
OneChoice Funeral Insurance
Product Review
OneChoice Funeral Insurance
Doris Flude
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Easy efficient and appropriate service
OneChoice Funeral Insurance
Arlene
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Taking out the cover was to long. The 4th sales person I communicated with in the end was lovely. ( Bella ) The hassle of constantly not being connected to the original person I first contacted and the second was a nightmare Being palmed off to other people, constantly having to repeat our identities, my parents names my own name and our date of births was very annoying. Being misunderstood over a simple question and given the incorrect answer. If it weren't for my parents needing this cover. I would never communicate with this company. Calling from Australia and getting the run around many times, makes me give 1 star for the slow poor service.
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