Read what our customers are saying
Excellent customer services and sales
Colleen Mohi
OneChoice Funeral Insurance
Product Review
Process through the applications was good
Service Review
Excellent customer services and sales
My one choice host, Jaclyn is her name (hope it's...
Gina
OneChoice Funeral Insurance
Product Review
Just good at the moment I chose something affordable at this time, see how we go.
Service Review
My one choice host, Jaclyn is her name (hope it's spelt right) anyhoo I don't remember many names on a one off basis, I did with Jaclyn and I brought funeral coverage, need I say more.
Quick and easy to apply and sign up, none of the...
Leanne
OneChoice Funeral Insurance
Product Review
Very Affordable for everyone.
Service Review
Quick and easy to apply and sign up, none of the upselling. Just got what i asked for and all explained in detail without the big fancy words that **** people in.
Because it wasn't my mum that did the one choice...
Ruaati Tiatoa
OneChoice Funeral Insurance
Product Review
I'm happy to do this for my mother and happy with my decision For what worth my mum got.no idea that I have done this for her hope this will help
Service Review
Because it wasn't my mum that did the one choice Funeral insurances. I'm the one that did the funeral insurance his son That's y I gave the one.star.
Good customer service able to explained everything for...
Simote Launga
OneChoice Funeral Insurance
Service Review
Good customer service able to explained everything for my understanding.
Simple sign up - had loads of questions to ask - great...
Kylene Vaine
OneChoice Funeral Insurance
Product Review
Clear and concise - easy to follow
Service Review
Simple sign up - had loads of questions to ask - great customer service
Very thorough & informative
Trusted Customer
OneChoice Funeral Insurance
Product Review
Good enough for my needs.
Service Review
Very thorough & informative
Hassle Free and the Administrator was very helpful and...
Lisa Payne
OneChoice Funeral Insurance
Product Review
not sure of product yet, just signed up
Service Review
Hassle Free and the Administrator was very helpful and got everything sorted efficiently and without any major issues, I knew what I needed and she was able to quote without any long winded explanation
The lady I spoke to was very helpful and explained...
Hiraina Mepham
OneChoice Funeral Insurance
Product Review
The service is affordable and there was no medical questions or anything that would stop me getting funeral insurance
Service Review
The lady I spoke to was very helpful and explained everything very well so I understood what I was signing up for and why I was signing up with one choice
Rosie was great, she was informative, polite and...
Simon Collins
OneChoice Funeral Insurance
Product Review
I've only just signed up ,but from the outlook it looks like a great plan with awesome perks.
Service Review
Rosie was great, she was informative, polite and thorough. She made the process easy.
Maybe a little patience understanding when you call in...
Reo Uerata
OneChoice Funeral Insurance
Product Review
Couldn’t give me life insurance but insisted I take the funeral cover no thanks I will be canceling
Service Review
Maybe a little patience understanding when you call in the middle of the day we probably at work like I was I will be canceling
Very clear and polite
Trusted Customer
OneChoice Funeral Insurance
Service Review
Very clear and polite
Excellent experience with the lady who dealt with me....
Kepa Kore Hiini
Excellent experience with the lady who dealt with me....
OneChoice Funeral Insurance
Service Review
Excellent experience with the lady who dealt with me. She was able to answer my questions and get One Choice one of the very few that allow a third party to arrange insurance - well done.
I had a very informitive chat with the One Choice...
Trusted Customer
I had a very informitive chat with the One Choice...
OneChoice Funeral Insurance
Service Review
I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after down the line
1. Know when to STOP!!! I understand that there...
Trusted Customer
1. Know when to STOP!!! I understand that there...
OneChoice Funeral Insurance
Service Review
1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants and react, rather than very quickly read a script they have to legally get through, a lot of the script is difficult to take in when you are driving, and at the end you are asked a question "Do you understand", for me it takes a while to grasp things, but if I had answered No the operator would have read the script again. Besides I was sent all the documents and read through them at my own pace, which I understood clearly and reacted to the forms I had to fill in. 2. Know how to pronounce your customers' name. The telecom person asked my name on a number of occasions, of which I repeated to them on a number of occasions, you would think they would listen to how you pronounce your name and take your lead and try and pronounce it correctly. Unfortunately they continued to pronounce my name incorrectly. "Makes me a little upset"!!!!
Very helpful with nice manners
Fortune Leona
Very helpful with nice manners
OneChoice Funeral Insurance
Service Review
very helpful with nice manners
Jeremy was absolutely professional and where there was...
Kiri Campbell
Jeremy was absolutely professional and where there was...
OneChoice Funeral Insurance
Service Review
Jeremy was absolutely professional and where there was a query he would provide the answer but not before double checking his source.
Excellent customer service
Linda Evans
Excellent customer service
OneChoice Funeral Insurance
Service Review
Excellent customer service
Service was faultless so friendly and kind and told me...
John Wallace
Service was faultless so friendly and kind and told me...
OneChoice Funeral Insurance
Service Review
Service was faultless so friendly and kind and told me what I needed to know
Very helpful and very polite
Trusted Customer
Very helpful and very polite
OneChoice Funeral Insurance
Service Review
Very helpful and very polite
It a good service. Straight forward and easy to follow...
Kiva Kaufusi
It a good service. Straight forward and easy to follow...
OneChoice Funeral Insurance
Service Review
It a good service. Straight forward and easy to follow and understandable.
Excellent customer service over the phone very clear...
Karen Trusler
Excellent customer service over the phone very clear...
OneChoice Funeral Insurance
Service Review
Excellent customer service over the phone very clear and able to understand
This was the 1st call I have had to make to anyone...
Trusted Customer
This was the 1st call I have had to make to anyone...
OneChoice Funeral Insurance
Service Review
This was the 1st call I have had to make to anyone regarding funeral cover instead of life insurance. The person I spoke to listened to what I wanted, sent me my quotes & left me to it for a week to go over them & get other quotes too. Very patient with me as I had to consider the best option for my circumstances. I am pleased to say I chose One Choice after a good look at other policies from different companies and they had the best to suit my needs. I would recommend them to others.
Lovely Lady, easy to understand and very polite.
Juan Broughton
Lovely Lady, easy to understand and very polite.
OneChoice Funeral Insurance
Service Review
Lovely Lady, easy to understand and very polite.
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Easy to understand and is what I wanted and more.
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Simple easy steps and well informed
OneChoice Funeral Insurance
Malie MacArthur
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
It was easy to choose which option it was suitable for me and that I can change it at anytime
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Very good deal and easy to follow
OneChoice Funeral Insurance
Anthony Crofskey
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Covers my needs when my time comes and gives me peace of mind that no stress with be delt with by my loved ones
OneChoice Funeral Insurance
Donald Smith
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Better option..easy to follow
OneChoice Funeral Insurance
Terisa Tuigamala
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Awesome! Cheap and great!
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Filled a gap between what I have & what I neef
OneChoice Funeral Insurance
Mele Kaliopasi
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Benefit of death by accident was clearly explain because I travel a lot by car
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Good service frrom the staff.
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Don't really like that you are only covered for accidental death in the first 12 months
OneChoice Funeral Insurance
Sandra Snowdon
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Best out there with price/deals and with their awesome service
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