Read what our customers are saying

They worked out a payment to suit my budget yes I...

Stephen Strang - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

I thought that they listened to me and worked out a payment plan that I could afford

Service Review

They worked out a payment to suit my budget yes I would buy again and would recommend them to anyone else

Funeral cover for myself and my husband, very prompt...

Amanda Loversidge - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Excellent and very affordable funeral cover.

Service Review

Funeral cover for myself and my husband, very prompt reply to my online query, had a phone call within minutes! Extremely helpful customer service rep, very detailed and thorough, answered all questions I asked in a simplistic way so very easy to understand. Great value for the cover with extra benefits included, a very nice surprise! Super simple to set up a direct debit while on the phone as well. Very important to us that we were dealing with a NZ owned company also. So...in summary...a new VERY happy customer!

The lady was nice and informative and took me through...

Trusted Customer - Rated 4.5 out of 5

OneChoice Funeral Insurance

Product Review

Very helpful and friendly

Service Review

The lady was nice and informative and took me through everything thoroughly.

I was treated professionally with a measure of...

Graham Rowell - Rated 5 out of 5

OneChoice Funeral Insurance

Service Review

I was treated professionally with a measure of personal care which I appreciated! I was made to feel confident with the service you are offering!😊

Absolutely awesome 👌 I will recommend 'One Choice'...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

They are by far the best choice I've ever made and have the most pleasant staff to deal with, which makes the process easier and their prices are very affordable. Highly recommend 👌 🤗

Service Review

Absolutely awesome 👌 I will recommend 'One Choice' to anyone. They have a low cost, best plans by far and have the loveliest/most down to earth caring staff I've ever dealt with, which makes the process so much easier. Highly recommend 🤗. Thank you 😊

Easy to talk to, very informative, no language barrier...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Little cheaper than some others I looked at.

Service Review

Easy to talk to, very informative, no language barrier which is really good speaking to someone when looking to sign up for anything.

Very clear explanation, clarified points well, had a...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Reasonable rates, suits my needs

Service Review

Very clear explanation, clarified points well, had a caring yet professional attitude

This is awesome to have because it will help to...

Harry Baker - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

It is great to have this because it will be a better start for this life insurance and it can be more possible to get more people on board with us it will be good for the better

Service Review

This is awesome to have because it will help to recover the type of insurance that will cover health,accidents,death

Lovly customer service provider with with my question...

Pritika Sharma - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

A very help full advices.with a lot of experience I like the way he explain with me with a lovly adviced

Service Review

Lovly customer service provider with with my question with good advices.

Easy to deal with and it gives me a state of mind that...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Efficient and 100 % easy to understand

Service Review

easy to deal with and it gives me a state of mind that i have the right thing to do for my dad if anything happen to him in any time soon. Customer service was very effiecient and so heart warmint to talk to. She intrepret everything to what i needed for my father . Beneficiaries criteria are very convenients if we wanted to claim anything for my father . 100 % sure to recommended this company for today.

Thorough and easily understood

Robert Tuiloma - Rated 5 out of 5

OneChoice Funeral Insurance

Service Review

Thorough and easily understood

Lovely lady to deal with

Trusted Customer - Rated 4.5 out of 5

OneChoice Funeral Insurance

Product Review

Policy perfect for my needs

Service Review

Lovely lady to deal with

Options after options and I appreciated not being...

Trusted Customer - Rated 5 out of 5

Options after options and I appreciated not being...

OneChoice Funeral Insurance

Service Review

Options after options and I appreciated not being judged for my sarcasm, explanation was short n to the point I can n will try to point others I know where and how.

Professional, friendly & caring

Olivia Morris - Rated 5 out of 5

Professional, friendly & caring

OneChoice Funeral Insurance

Service Review

Professional, friendly & caring

Very friendly agent. knew her stuff

Trusted Customer - Rated 5 out of 5

Very friendly agent. knew her stuff

OneChoice Funeral Insurance

Service Review

very friendly agent. knew her stuff

I am overwhelmed with Jane and her service empathy is...

James Kahukoti - Rated 5 out of 5

I am overwhelmed with Jane and her service empathy is...

OneChoice Funeral Insurance

Service Review

I am overwhelmed with Jane and her service empathy is something most people never learn straight from the first word I felt she had me very special lady magical Ahua I dont know her but I felt I'd known her for years thank you Jane Nga Mihi

Great and easy. good offers

Trusted Customer - Rated 5 out of 5

Great and easy. good offers

OneChoice Funeral Insurance

Service Review

great and easy. good offers

The past few weeks we had spoken to several other...

Trusted Customer - Rated 5 out of 5

The past few weeks we had spoken to several other...

OneChoice Funeral Insurance

Service Review

The past few weeks we had spoken to several other insurance companies but decided to go with One Choice partly because the guy we spoke to was super helpful, answered all our questions and made things super easy to understand. What we went with is just what we needed.

The guy was most helpful and patient with me and the...

Rosana Harrison - Rated 5 out of 5

The guy was most helpful and patient with me and the...

OneChoice Funeral Insurance

Service Review

The guy was most helpful and patient with me and the questions I had.

Excellent experience with the lady who dealt with me....

Kepa Kore Hiini - Rated 5 out of 5

Excellent experience with the lady who dealt with me....

OneChoice Funeral Insurance

Service Review

Excellent experience with the lady who dealt with me. She was able to answer my questions and get One Choice one of the very few that allow a third party to arrange insurance - well done.

I had a very informitive chat with the One Choice...

Trusted Customer - Rated 5 out of 5

I had a very informitive chat with the One Choice...

OneChoice Funeral Insurance

Service Review

I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after down the line

1. Know when to STOP!!! I understand that there...

Trusted Customer - Rated 1 out of 5

1. Know when to STOP!!! I understand that there...

OneChoice Funeral Insurance

Service Review

1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants and react, rather than very quickly read a script they have to legally get through, a lot of the script is difficult to take in when you are driving, and at the end you are asked a question "Do you understand", for me it takes a while to grasp things, but if I had answered No the operator would have read the script again. Besides I was sent all the documents and read through them at my own pace, which I understood clearly and reacted to the forms I had to fill in. 2. Know how to pronounce your customers' name. The telecom person asked my name on a number of occasions, of which I repeated to them on a number of occasions, you would think they would listen to how you pronounce your name and take your lead and try and pronounce it correctly. Unfortunately they continued to pronounce my name incorrectly. "Makes me a little upset"!!!!

Very helpful with nice manners

Fortune Leona - Rated 5 out of 5

Very helpful with nice manners

OneChoice Funeral Insurance

Service Review

very helpful with nice manners

Jeremy was absolutely professional and where there was...

Kiri Campbell - Rated 5 out of 5

Jeremy was absolutely professional and where there was...

OneChoice Funeral Insurance

Service Review

Jeremy was absolutely professional and where there was a query he would provide the answer but not before double checking his source.

OneChoice Funeral Insurance

Vivienne Maddren - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

I am happy with the cover

OneChoice Funeral Insurance

Claude Michael Wecke - Rated 4 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

The product provides peace of mind. Its waiting period is not excessive and bi-weekly payments are capped and will cease after the age of 85. I am interested whether One Choice can sustain this kind of insurance for Kiwis over the next, say, two decades? Any way the whole process over the telephone was easy to follow and the customer services person was patient and helpful.

OneChoice Funeral Insurance

Desmond - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Thanks onçe again 👍 thanks for being available it takes a lots of financial pressure off my family 👍

OneChoice Funeral Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Very easy purchase quick and fast

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

It's a no brajner when it comes to insurance and making sure my family has no worries when I'm gone

OneChoice Funeral Insurance

Colleen Mohi - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Process through the applications was good

OneChoice Funeral Insurance

Gina - Rated 4 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Just good at the moment I chose something affordable at this time, see how we go.

OneChoice Funeral Insurance

Leanne - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Very Affordable for everyone.

OneChoice Funeral Insurance

Ruaati Tiatoa - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

I'm happy to do this for my mother and happy with my decision For what worth my mum got.no idea that I have done this for her hope this will help

OneChoice Funeral Insurance

Kylene Vaine - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Clear and concise - easy to follow

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Good enough for my needs.

OneChoice Funeral Insurance

Lisa Payne - Rated 4 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

not sure of product yet, just signed up

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