Read what our customers are saying
I felt well informed by the person who I dealt with ....
Julie Anne Sutherland-cotton
OneChoice Life Insurance
Product Review
I would feel comfortable in recommending OneChioce to my friend and family. As I felt well informed and the process was easy. The lady who I dealt with was warm and firendly which put me at ease.
Service Review
I felt well informed by the person who I dealt with . This gave me the confidence to go forward with my OneChioce as my life insurer
Everyone I dealt with was professional, knew the...
Mark De Lew
OneChoice Life Insurance
Product Review
Price. Easy to deal with except one individual (Rosie) who I almost stopped during and after each occasion we chattered. Other staff and her Manager were second to none.
Service Review
Everyone I dealt with was professional, knew the products and was a pleasure to talk to except Rosie. I found her condescending, monotonous and very "bullet pointed". An example of this her Manager excepted "absolutely" where she got upset and specifically wanted "yes or no", as one of many examples. That aside the other individuals made this process very bearable. They were also a lot cheaper than my previous supplier.
They were good but they could have listened more and...
Trusted Customer
OneChoice Life Insurance
Product Review
It's expensive but no different to other insurance companies.
Service Review
They were good but they could have listened more and given time for the customer to speak and build rapport. It felt a little scripted and robotic like they wanted to get through the process. I know they are doing their job and being recorded may have made them self-conscious. Overall it was a good experience.
Excellent service
Erin Chamberlain
OneChoice Life Insurance
Product Review
Very unaffordable for anyone
Service Review
Excellent service
Very thorough service and completed application by...
Trusted Customer
OneChoice Life Insurance
Product Review
The purchase exceeds my expectations. The amount will help my family and grandchildren financially for their future.
Service Review
Very thorough service and completed application by allowing time for obtaining information needed.
Rosie phoned me to talk to me about Life Insurance....
Trusted Customer
OneChoice Life Insurance
Service Review
Rosie phoned me to talk to me about Life Insurance. She was knowledgeable, friendly and answered all my questions with ease. Rosie definitely enabled me to make my decision about life insurance and what company I decided to go with.
Service was great but no follow through, still waiting...
Trusted Customer
OneChoice Life Insurance
Service Review
Service was great but no follow through, still waiting for the policy to be sent out
I filled the one choice on line and tried.to get a...
Ioane Ioane
OneChoice Life Insurance
Product Review
Just excellence services
Service Review
I filled the one choice on line and tried.to get a quote from the them i like that they tried to get hold of me a couple of times as i could not answer it because i was driving but excellence service
Had a awsome lady help is out with our policy easy as...
Trusted Customer
OneChoice Life Insurance
Product Review
Afordable very happy with our policy
Service Review
Had a awsome lady help is out with our policy easy as done all over the phone no need to fill put any paperwork which is a big bonus noone has time these days to do sot down and do it and its all done for you awsome service highly recomend Thank yoi to thw beautifull lady her helped us out
The young lady I spoke to was very helpful and full of...
Stuart Simcott
OneChoice Life Insurance
Product Review
unsure just very simple and offers me the coverage required
Service Review
the young lady I spoke to was very helpful and full of the right questions
Great service..great attitude..humble
Trusted Customer
OneChoice Life Insurance
Service Review
Great service..great attitude..humble
Good clear comms and good friendly phone manner.
Trae Austin
OneChoice Life Insurance
Product Review
It was ok I struggled with the cover excluding mental health as it was at least 13 years ago that I had any issues
Service Review
Good clear comms and good friendly phone manner.
It was excellent help me when u wasn't sure what...
Trusted Customer
It was excellent help me when u wasn't sure what...
OneChoice Life Insurance
Service Review
It was excellent help me when u wasn't sure what things mean and were very polite
So pleasant to deal with. Really friendly and helpful.
Zeona Friedlich
So pleasant to deal with. Really friendly and helpful.
OneChoice Life Insurance
Service Review
So pleasant to deal with. Really friendly and helpful.
Lot's of verbal dissemination of information with the...
Trusted Customer
Lot's of verbal dissemination of information with the...
OneChoice Life Insurance
Service Review
Lot's of verbal dissemination of information with the expectation that you are going to comprehend it all. When I asked if I could get something sent to me in writing (insteading of reading over the phone) the response was 'no, we only do it over the phone'. Why? I think this factor sets off alarm bells that something is being washed over...
Good easy to join
Virgil Tuuga
Good easy to join
OneChoice Life Insurance
Service Review
Good easy to join
Agent was very personable and knew exactly what I...
Susan Douglas
Agent was very personable and knew exactly what I...
OneChoice Life Insurance
Service Review
Agent was very personable and knew exactly what I needed
The customer service rep was polite, friendly and...
Katlin Halliwell
The customer service rep was polite, friendly and...
OneChoice Life Insurance
Service Review
The customer service rep was polite, friendly and explained everything well. Especially with 4 kids in house it gets a bit noisy. I would recommend your company based on the customer service.
Both agents I dealt with were super friendly, helpful...
Trusted Customer
Both agents I dealt with were super friendly, helpful...
OneChoice Life Insurance
Service Review
Both agents I dealt with were super friendly, helpful and had great product knowledge which they imparted to me in a way I found easy to understand and digest. After considering the choices I made over the weekend, I decided to adjust the cover I initially committed to, and when I called back to ask for the amendments to be made, I received just as good service. From my experience in this transaction, you sales call centre team appear to be professional, well trained, and perfectly suited to this type of customer-centric role.
Excellent Service
Trusted Customer
Excellent Service
OneChoice Life Insurance
Service Review
Excellent Service
They were really good and nice, I understood...
Trusted Customer
They were really good and nice, I understood...
OneChoice Life Insurance
Service Review
They were really good and nice, I understood everything she was saying to me
Your customer service officer Ms Karen that I signed...
Trusted Customer
Your customer service officer Ms Karen that I signed...
OneChoice Life Insurance
Service Review
Your customer service officer Ms Karen that I signed up was excellent..She was thorough, factual and used the poor mans English so that I was given all the information I needed to make an informed decision on my Life Insurance.. Thanks again, Karen..you're a STAR!!
Friendly, easy to understand, easy process.
Allan Heath
Friendly, easy to understand, easy process.
OneChoice Life Insurance
Service Review
Friendly, easy to understand, easy process.
Very good service
Sina Mafi
Very good service
OneChoice Life Insurance
Service Review
Very good service
OneChoice Life Insurance
Zeona Friedlich
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Much cheaper than expected.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Happy with what I've purchased - suits my lifestyle at this time. Piece of mind to protect my children.
OneChoice Life Insurance
Katlin Halliwell
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Great it covers for everything we were looking for in insurance.It's a joint policy with my husband.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Very competitive rates for a great product.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
The person who signed me up
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
It’s really good insurance
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Peace of mine for my dogs, cat and pig when I die🤣😻. Nothing more to say except that it ticked all the right boxes for me.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Still a little pricey for my age.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Awesome service! Thank you so much!
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Got what I wanted . Was pleasing
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Was a great cover at a great price
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
He was very helpful and kind to explain everything
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