Read what our customers are saying

Questions relating to insurance policies are in plain...

Trusted Customer - Rated 4.5 out of 5

OneChoice Life Insurance

Product Review

Relatively new to the thought of life insurance, all the benefits re: quick payouts to give my family peace of mind should it be needed.

Service Review

Questions relating to insurance policies are in plain language, easy to understand and follow, no legal jargon! Awesome attitude from call centre representative! The thought of making arrangements in case of terminal illness or worse can be daunting in itself but the One choice call centre representative made this stress free, light hearted and put my mind at ease. One choice call centre hours are also available after 5pm to cater to those who cannot answer the phone until later in the evening; we have a pre scheduled appointment one week in advance and after 5pm to discuss life insurance for my fiancée who cannot answer his phone during the day. Absolutely amazing service! Delighted to be part of such great culture!

Prompt service....clear precise ..easy to understand...

Donald Smith - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Better option..easy to follow

Service Review

Prompt service....clear precise ..easy to understand ...flexible..an comfortable

Very swift customer service, I received a call back...

Allan Chandra - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Best product in the marketplace

Service Review

Very swift customer service, I received a call back from the web inquiry i did within minutes, the interface was brilliant. The lady was from Ausi support team and she was one of the best. 🌟🌟🌟🌟🌟

Very professional sales lady. she made sure i was...

Alan Jones - Rated 5 out of 5

OneChoice Life Insurance

Service Review

very professional sales lady. she made sure i was completely aware of what was happening and offerred

Super easy to deal with talked is thru everything in a...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Talked me thru the best cover for me and let me choose what I wanted

Service Review

Super easy to deal with talked is thru everything in a friendly understanding way

Lovely lady helped me and im grateful

Terisa Tuigamala - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Awesome! Cheap and great!

Service Review

Lovely lady helped me and im grateful

Good info timely & information.Tive

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Filled a gap between what I have & what I neef

Service Review

Good info timely & information.Tive

Explain very clearly and I understood

Mele Kaliopasi - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Benefit of death by accident was clearly explain because I travel a lot by car

Service Review

Explain very clearly and I understood

Friendly fast and efficient. Helped to put me at ease...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Was extremely happy with the indyrance policy. Has made me feel secure in making the right decision for my family

Service Review

Friendly fast and efficient. Helped to put me at ease and with decision making.

Easy to understand explained insurance so i could...

Shannon Hapi - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Very good service and very clear communication

Service Review

Easy to understand explained insurance so i could undetstand it .Would recommend to othets

Great to deal with and easy

Raewyn Menzies - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Thanks for the easy call and help

Service Review

Great to deal with and easy

Vood friendly servuce. Very good benefits

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Good service frrom the staff.

Service Review

Vood friendly servuce. Very good benefits

The lady I was dealing with was absolutely amazing...

Naiomi-leigh Tawhiao - Rated 5 out of 5

The lady I was dealing with was absolutely amazing...

OneChoice Life Insurance

Service Review

The lady I was dealing with was absolutely amazing made sure I understood everything

Great customer service, explained everything in...

Gwenyth Howden - Rated 5 out of 5

Great customer service, explained everything in...

OneChoice Life Insurance

Service Review

Great customer service, explained everything in detail...attentive techniques...great listening skills.. and I am happy with the outcome and I would refer this company to otherz

Excellent experience with the lady who dealt with me....

Kepa Kore Hiini - Rated 5 out of 5

Excellent experience with the lady who dealt with me....

OneChoice Funeral Insurance

Service Review

Excellent experience with the lady who dealt with me. She was able to answer my questions and get One Choice one of the very few that allow a third party to arrange insurance - well done.

I had a very informitive chat with the One Choice...

Trusted Customer - Rated 5 out of 5

I had a very informitive chat with the One Choice...

OneChoice Funeral Insurance

Service Review

I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after down the line

Great service

Trusted Customer - Rated 5 out of 5

Great service

OneChoice Life Insurance

Service Review

Great service

1. Know when to STOP!!! I understand that there...

Trusted Customer - Rated 1 out of 5

1. Know when to STOP!!! I understand that there...

OneChoice Funeral Insurance

Service Review

1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants and react, rather than very quickly read a script they have to legally get through, a lot of the script is difficult to take in when you are driving, and at the end you are asked a question "Do you understand", for me it takes a while to grasp things, but if I had answered No the operator would have read the script again. Besides I was sent all the documents and read through them at my own pace, which I understood clearly and reacted to the forms I had to fill in. 2. Know how to pronounce your customers' name. The telecom person asked my name on a number of occasions, of which I repeated to them on a number of occasions, you would think they would listen to how you pronounce your name and take your lead and try and pronounce it correctly. Unfortunately they continued to pronounce my name incorrectly. "Makes me a little upset"!!!!

Very professional and friendly.

Heather Herbert - Rated 5 out of 5

Very professional and friendly.

OneChoice Life Insurance

Service Review

Very professional and friendly.

I was well informed on all aspects of my insurance...

Basil Puhi Ngataki - Rated 4 out of 5

I was well informed on all aspects of my insurance...

OneChoice Life Insurance

Service Review

I was well informed on all aspects of my insurance information

Was excellent, helped me a lot with telling me all...

William Lyall - Rated 5 out of 5

Was excellent, helped me a lot with telling me all...

OneChoice Life Insurance

Service Review

Was excellent, helped me a lot with telling me all about the policy I was going to take out. Will definitely recommend

People on the other end are like robots ,, a feeling...

Trusted Customer - Rated 2 out of 5

People on the other end are like robots ,, a feeling...

OneChoice Life Insurance

Service Review

People on the other end are like robots ,, a feeling of i want your money, tOOOO much information, given almost your under persure

Very helpful with nice manners

Fortune Leona - Rated 5 out of 5

Very helpful with nice manners

OneChoice Funeral Insurance

Service Review

very helpful with nice manners

Jeremy was absolutely professional and where there was...

Kiri Campbell - Rated 5 out of 5

Jeremy was absolutely professional and where there was...

OneChoice Funeral Insurance

Service Review

Jeremy was absolutely professional and where there was a query he would provide the answer but not before double checking his source.

OneChoice Funeral Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Carrara be safe and help other people

OneChoice Funeral Insurance

Elizabeth Booth - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

I felt cared about and what was important to me was well covered

OneChoice Funeral Insurance

Carolyne Kaiapa-teruru - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

I'm new signing up!! I must say tho I'm glad I hve, having bein explained about being covered/funeral insurance, I'm so grateful for piece of mind for my Whanau

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

What I liked about this product is how it helps people alot if they struggle or if they can't afford to pay something.

OneChoice Life Insurance

Havili Ofamooni - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Affordable to buy. Very friendly on the phone.

OneChoice Life Insurance

Trusted Customer - Rated 2 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

It was a good deal but rush to fast to getting sign up for it..

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

It’s affordable and easy cover

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Because they fulfilled my dreams 👍

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Very happy that premiums won't increase each year.

OneChoice Life Insurance

Karyn Tattersall - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Excellent service I would recommend to my family and friends

OneChoice Life Insurance

Vanessa Adlington - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

This is exactly what people need, an easy life insurance plan that will pay what is needed when needed and there fortnightly payments are affordable.

OneChoice Life Insurance

Faalaeo Menny Ng Chok-Aholahi - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

It's my choice and I'm very comfortable with it. i wasn't pushed or rushed with my decision. i commend your service.

Award-winning insurance

At OneChoice we’re proud to provide award-winning service and value to our fellow Kiwis.

Make the call

If you’re keen for a chat, get in touch! Request a quote now, or if you’re too busy enjoying life we can call you back instead.