Read what our customers are saying
The lady who called was very helpful and patient. Very...
Karen Marshall
OneChoice Life Insurance
Product Review
Awesome service and very understanding
Service Review
The lady who called was very helpful and patient. Very nice to talk to
The lady I was dealing with was absolutely amazing...
Naiomi-leigh Tawhiao
OneChoice Life Insurance
Product Review
Im thrilled with the outcome we have gone with
Service Review
The lady I was dealing with was absolutely amazing made sure I understood everything
Great customer service, explained everything in...
Gwenyth Howden
OneChoice Life Insurance
Product Review
Peace of mind...happy experience..affordable . Great customer service ..
Service Review
Great customer service, explained everything in detail...attentive techniques...great listening skills.. and I am happy with the outcome and I would refer this company to otherz
Excellent experience with the lady who dealt with me....
Kepa Kore Hiini
OneChoice Funeral Insurance
Product Review
Affordable premiums and the policy is what I am looking for
Service Review
Excellent experience with the lady who dealt with me. She was able to answer my questions and get One Choice one of the very few that allow a third party to arrange insurance - well done.
I had a very informitive chat with the One Choice...
Trusted Customer
OneChoice Funeral Insurance
Service Review
I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after down the line
Great service
Trusted Customer
OneChoice Life Insurance
Product Review
Happy with policy and weekly payment
Service Review
Great service
1. Know when to STOP!!! I understand that there...
Trusted Customer
OneChoice Funeral Insurance
Product Review
The OneChoice paperwork I received seems to be in order, although I have a couple of questions I need to clarify, I will ring the 0800 number.
Service Review
1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants and react, rather than very quickly read a script they have to legally get through, a lot of the script is difficult to take in when you are driving, and at the end you are asked a question "Do you understand", for me it takes a while to grasp things, but if I had answered No the operator would have read the script again. Besides I was sent all the documents and read through them at my own pace, which I understood clearly and reacted to the forms I had to fill in. 2. Know how to pronounce your customers' name. The telecom person asked my name on a number of occasions, of which I repeated to them on a number of occasions, you would think they would listen to how you pronounce your name and take your lead and try and pronounce it correctly. Unfortunately they continued to pronounce my name incorrectly. "Makes me a little upset"!!!!
Very professional and friendly.
Heather Herbert
OneChoice Life Insurance
Product Review
Easy and hassle free by karen
Service Review
Very professional and friendly.
I was well informed on all aspects of my insurance...
Basil Puhi Ngataki
OneChoice Life Insurance
Service Review
I was well informed on all aspects of my insurance information
Was excellent, helped me a lot with telling me all...
William Lyall
OneChoice Life Insurance
Product Review
Exactly what I wanted and the customer service was outstanding
Service Review
Was excellent, helped me a lot with telling me all about the policy I was going to take out. Will definitely recommend
People on the other end are like robots ,, a feeling...
Trusted Customer
OneChoice Life Insurance
Product Review
got to be careful of all the detail given over the phone, feels like a fake smile
Service Review
People on the other end are like robots ,, a feeling of i want your money, tOOOO much information, given almost your under persure
Very helpful with nice manners
Fortune Leona
OneChoice Funeral Insurance
Product Review
better than most companies
Service Review
very helpful with nice manners
I was very happy with the service I was provided with...
Paea Tauataina
I was very happy with the service I was provided with...
OneChoice Life Insurance
Service Review
I was very happy with the service I was provided with the person I talked to was very helpful and polite to talk to made it easy and definitely happy I choose this insurance company to do my life insurance thank u 😊
The service was quick and easy, very informative,...
Trusted Customer
The service was quick and easy, very informative,...
OneChoice Life Insurance
Service Review
The service was quick and easy, very informative, professional and a positive experience, with a variety of great coverage options made the choice easier. Great effort, OneChoice was MY smart choice :
The person who took my application over the phone was...
Trusted Customer
The person who took my application over the phone was...
OneChoice Life Insurance
Service Review
The person who took my application over the phone was amazing and friendly. I felt cared for and the whole process was much quicker than I expected. They got back to me the same day with my approval and made everything so easy to understand.
Very informative, ensured I understood everything....
Angela Coffin
Very informative, ensured I understood everything....
OneChoice Life Insurance
Service Review
Very informative, ensured I understood everything. Easy to contact when I missed a call.
Terry was very good at explaining stuff. Very calm to...
Denis
Terry was very good at explaining stuff. Very calm to...
OneChoice Life Insurance
Service Review
Terry was very good at explaining stuff. Very calm to talk to. She called me back again at the exact time scheduled to clarify some details on the policy. She managed my wife’s pilicy as well.
They provided me with excellent service and helped me...
Trusted Customer
They provided me with excellent service and helped me...
OneChoice Life Insurance
Service Review
They provided me with excellent service and helped me through the complexities of some of the medical questions.
Customer service response time to online enquiry was...
Trusted Customer
Customer service response time to online enquiry was...
OneChoice Life Insurance
Service Review
Customer service response time to online enquiry was excellent. Information given was clear, follow up was reliable and rep was professional.
Very professional and easy to understand, i expect to...
William Matthews
Very professional and easy to understand, i expect to...
OneChoice Life Insurance
Service Review
Very professional and easy to understand, i expect to be with this insurance company for a very long time
Lovely representative who explained everything clearly...
Patricia Cronin
Lovely representative who explained everything clearly...
OneChoice Life Insurance
Service Review
Lovely representative who explained everything clearly and in plain English. Easy process to ensure you get the right cover.
Really enjoyed the conversation process was explained...
Angelique Oka
Really enjoyed the conversation process was explained...
OneChoice Life Insurance
Service Review
Really enjoyed the conversation process was explained very well to I have signed up and now encouraged my partner to do the same
Effective and efficient. Great customer service. Very...
Kayla Cronin
Effective and efficient. Great customer service. Very...
OneChoice Life Insurance
Service Review
Effective and efficient. Great customer service. Very good communication. Easy to use online and over the phone.
Friendly-Efficient- Informative
Trusted Customer
Friendly-Efficient- Informative
OneChoice Life Insurance
Service Review
Friendly-Efficient- Informative
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Exactly what I need with two young kids
OneChoice Life Insurance
Wayne snell
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
The price was good for what I’ve got insured for so I’m happy with that
OneChoice Life Insurance
Schalk Van Der Merwe
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
It is what I need, and premium os good.
OneChoice Life Insurance
Beverley Ansell
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
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OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
I am happy with the purchase
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Very affordable thank you
OneChoice Life Insurance
Kelly
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Great low price option for best cover you can give your family.
OneChoice Life Insurance
Dennis Ramsay
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Still in the deciding phase, waiting for documentation to arrive, but policy sounds good.
OneChoice Life Insurance
Mihi Pomana
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Again just the language and nedical terns used be good to have adverts in diff language
OneChoice Life Insurance
Jodi Oliver
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Great value for money. I was paying the same amount but for 250k less coverage.
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
awesome and quite affordable
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Very happy with my purchase.
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