Read what our customers are saying

OneChoice Funeral Insurance

Arlene - Rated 1 out of 5

OneChoice Funeral Insurance

Product Review

Taking out the cover was to long. The 4th sales person I communicated with in the end was lovely. ( Bella ) The hassle of constantly not being connected to the original person I first contacted and the second was a nightmare Being palmed off to other people, constantly having to repeat our identities, my parents names my own name and our date of births was very annoying. Being misunderstood over a simple question and given the incorrect answer. If it weren't for my parents needing this cover. I would never communicate with this company. Calling from Australia and getting the run around many times, makes me give 1 star for the slow poor service.

So far so good.

Norainy Rahman - Rated 5 out of 5

OneChoice Life Insurance

Product Review

The customer service person was friendly

Service Review

So far so good.

The service was excellent, considerate, courteous and...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Thank you for taking the time to explain your policies in great detail. Your service was professional and considerate towards my personal circumstances. I am pleased with the policy as it has given me peace of mind, comfort, and security for the future. Yours Sincerely Leva.

Service Review

The service was excellent, considerate, courteous and professional. All my questions were answered, and I was satisfied with the policy as it was explained it great detail. It has provided me with comfort and security for the future. Thank you very much for your time and service.

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Great service

Peter Herewini - Rated 5 out of 5

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Ok was good to hear the options

Trusted Customer - Rated 3 out of 5

OneChoice Life Insurance

Service Review

ok was good to hear the options

Clear concise information. Plenty of opportunities for...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Davids customer service was so helpful that I decided to take out a life insurance policy with One Choice.

Service Review

Clear concise information. Plenty of opportunities for me to ask questions Very thorough

Well mannered and polite

Kenneth Hiku - Rated 5 out of 5

OneChoice Life Insurance

Product Review

The most polite and well mannered people I've ever talked to they helped me understand the policy and how it could benefit me in the long run

Service Review

Well mannered and polite

Very impressive, for me personally I would like to...

Trusted Customer - Rated 5 out of 5

OneChoice Income Protection Insurance

Product Review

Awesome service and great help

Service Review

Very impressive, for me personally I would like to recommend you for all over New Zealand

Quick and easy

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Service Review

Quick and easy

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Service Review

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Service Review

CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING...

Sharron Christine Hampton - Rated 5 out of 5

CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING...

OneChoice Funeral Insurance

Service Review

CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING QUESTIONS ANSWERED NO PROBLEM

Good support.

John Thomson - Rated 4 out of 5

Good support.

OneChoice Funeral Insurance

Service Review

Good support.

The person to spoke to great. Very pleasant and...

Trusted Customer - Rated 5 out of 5

The person to spoke to great. Very pleasant and...

OneChoice Life Insurance

Service Review

The person to spoke to great. Very pleasant and clearly explained everything and made it easy.

Answered my questions and concerns. Listen to the...

Te Rere Ahurangi Tipa Wickliffe - Rated 5 out of 5

Answered my questions and concerns. Listen to the...

OneChoice Funeral Insurance

Service Review

Answered my questions and concerns. Listen to the reasons of why i decided to do a quote. Offer to send information for me to share with family.

Was really friendly and helpful to sign up initially ,...

Trusted Customer - Rated 1 out of 5

Was really friendly and helpful to sign up initially ,...

OneChoice Life Insurance

Service Review

Was really friendly and helpful to sign up initially , but when it came to just wanting a quote I was talked out of it and pressured to sign up. I then wanted to cancel to think about it and review my options without having to worry about money being taken and cancelling was the hardest thing to do. I couldn’t just email, I tried ringing multiple times and even when I finally had someone contact me it was still pressured. I would’ve returned as a customer if it wasn’t for this. I had just had a child and wanted to just press pause.

The sales agent on the phone took the time to answer...

Joe and Julie - Rated 5 out of 5

The sales agent on the phone took the time to answer...

OneChoice Life Insurance

Service Review

The sales agent on the phone took the time to answer my questions clearly. She was quite patient and seemed to know the answers immediately (Ie it didn’t sound like she had to look it up or anything). Which set my mind at ease. The whole process was very straightforward and I did not feel pressured which was nice. Very deserving of 5 stars

I really appreciated the customer service personnel...

Vicki Raroa - Rated 4 out of 5

I really appreciated the customer service personnel...

OneChoice Life Insurance

Service Review

I really appreciated the customer service personnel who took me through all the paperwork. He was clear, spoke slow and thoughtful when asking questions and going through all the questions.

Good customer service

Junior Robert Kati - Rated 5 out of 5

Good customer service

OneChoice Funeral Insurance

Service Review

Good customer service

Great service and knowledgeable employees. I was...

Trusted Customer - Rated 5 out of 5

Great service and knowledgeable employees. I was...

OneChoice Life Insurance

Service Review

Great service and knowledgeable employees. I was advised of alternative options and the reasoning for them. Very informative to make my decision

Very patient well spoken and explained everything I...

Falamoe Falamoe - Rated 5 out of 5

Very patient well spoken and explained everything I...

OneChoice Funeral Insurance

Service Review

Very patient well spoken and explained everything I need to know

OneChoice Funeral Insurance

Arlene - Rated 1 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Taking out the cover was to long. The 4th sales person I communicated with in the end was lovely. ( Bella ) The hassle of constantly not being connected to the original person I first contacted and the second was a nightmare Being palmed off to other people, constantly having to repeat our identities, my parents names my own name and our date of births was very annoying. Being misunderstood over a simple question and given the incorrect answer. If it weren't for my parents needing this cover. I would never communicate with this company. Calling from Australia and getting the run around many times, makes me give 1 star for the slow poor service.

OneChoice Life Insurance

Norainy Rahman - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

The customer service person was friendly

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Thank you for taking the time to explain your policies in great detail. Your service was professional and considerate towards my personal circumstances. I am pleased with the policy as it has given me peace of mind, comfort, and security for the future. Yours Sincerely Leva.

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

Product Review

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Great service

Peter Herewini - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Trusted Customer - Rated 3 out of 5

OneChoice Life Insurance

Product Review

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Davids customer service was so helpful that I decided to take out a life insurance policy with One Choice.

OneChoice Life Insurance

Kenneth Hiku - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

The most polite and well mannered people I've ever talked to they helped me understand the policy and how it could benefit me in the long run

OneChoice Income Protection Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Income Protection Insurance

OneChoice Income Protection Insurance

Product Review

Awesome service and great help

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Award-winning insurance

At OneChoice we’re proud to provide award-winning service and value to our fellow Kiwis.

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