Read what our customers are saying
OneChoice Funeral Insurance
Arlene
OneChoice Funeral Insurance
Product Review
Taking out the cover was to long. The 4th sales person I communicated with in the end was lovely. ( Bella ) The hassle of constantly not being connected to the original person I first contacted and the second was a nightmare Being palmed off to other people, constantly having to repeat our identities, my parents names my own name and our date of births was very annoying. Being misunderstood over a simple question and given the incorrect answer. If it weren't for my parents needing this cover. I would never communicate with this company. Calling from Australia and getting the run around many times, makes me give 1 star for the slow poor service.
So far so good.
Norainy Rahman
OneChoice Life Insurance
Product Review
The customer service person was friendly
Service Review
So far so good.
The service was excellent, considerate, courteous and...
Trusted Customer
OneChoice Funeral Insurance
Product Review
Thank you for taking the time to explain your policies in great detail. Your service was professional and considerate towards my personal circumstances. I am pleased with the policy as it has given me peace of mind, comfort, and security for the future. Yours Sincerely Leva.
Service Review
The service was excellent, considerate, courteous and professional. All my questions were answered, and I was satisfied with the policy as it was explained it great detail. It has provided me with comfort and security for the future. Thank you very much for your time and service.
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
Product Review
Great service
Peter Herewini
OneChoice Funeral Insurance
Trusted Customer
OneChoice Life Insurance
Ok was good to hear the options
Trusted Customer
OneChoice Life Insurance
Service Review
ok was good to hear the options
Clear concise information. Plenty of opportunities for...
Trusted Customer
OneChoice Life Insurance
Product Review
Davids customer service was so helpful that I decided to take out a life insurance policy with One Choice.
Service Review
Clear concise information. Plenty of opportunities for me to ask questions Very thorough
Well mannered and polite
Kenneth Hiku
OneChoice Life Insurance
Product Review
The most polite and well mannered people I've ever talked to they helped me understand the policy and how it could benefit me in the long run
Service Review
Well mannered and polite
Very impressive, for me personally I would like to...
Trusted Customer
OneChoice Income Protection Insurance
Product Review
Awesome service and great help
Service Review
Very impressive, for me personally I would like to recommend you for all over New Zealand
Quick and easy
Trusted Customer
OneChoice Funeral Insurance
Service Review
Quick and easy
Trusted Customer
OneChoice Life Insurance
Service Review
Trusted Customer
OneChoice Life Insurance
Service Review
CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING...
Sharron Christine Hampton
CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING...
OneChoice Funeral Insurance
Service Review
CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING QUESTIONS ANSWERED NO PROBLEM
Good support.
John Thomson
Good support.
OneChoice Funeral Insurance
Service Review
Good support.
The person to spoke to great. Very pleasant and...
Trusted Customer
The person to spoke to great. Very pleasant and...
OneChoice Life Insurance
Service Review
The person to spoke to great. Very pleasant and clearly explained everything and made it easy.
Answered my questions and concerns. Listen to the...
Te Rere Ahurangi Tipa Wickliffe
Answered my questions and concerns. Listen to the...
OneChoice Funeral Insurance
Service Review
Answered my questions and concerns. Listen to the reasons of why i decided to do a quote. Offer to send information for me to share with family.
Was really friendly and helpful to sign up initially ,...
Trusted Customer
Was really friendly and helpful to sign up initially ,...
OneChoice Life Insurance
Service Review
Was really friendly and helpful to sign up initially , but when it came to just wanting a quote I was talked out of it and pressured to sign up. I then wanted to cancel to think about it and review my options without having to worry about money being taken and cancelling was the hardest thing to do. I couldn’t just email, I tried ringing multiple times and even when I finally had someone contact me it was still pressured. I would’ve returned as a customer if it wasn’t for this. I had just had a child and wanted to just press pause.
The sales agent on the phone took the time to answer...
Joe and Julie
The sales agent on the phone took the time to answer...
OneChoice Life Insurance
Service Review
The sales agent on the phone took the time to answer my questions clearly. She was quite patient and seemed to know the answers immediately (Ie it didn’t sound like she had to look it up or anything). Which set my mind at ease. The whole process was very straightforward and I did not feel pressured which was nice. Very deserving of 5 stars
I really appreciated the customer service personnel...
Vicki Raroa
I really appreciated the customer service personnel...
OneChoice Life Insurance
Service Review
I really appreciated the customer service personnel who took me through all the paperwork. He was clear, spoke slow and thoughtful when asking questions and going through all the questions.
Good customer service
Junior Robert Kati
Good customer service
OneChoice Funeral Insurance
Service Review
Good customer service
Great service and knowledgeable employees. I was...
Trusted Customer
Great service and knowledgeable employees. I was...
OneChoice Life Insurance
Service Review
Great service and knowledgeable employees. I was advised of alternative options and the reasoning for them. Very informative to make my decision
Very patient well spoken and explained everything I...
Falamoe Falamoe
Very patient well spoken and explained everything I...
OneChoice Funeral Insurance
Service Review
Very patient well spoken and explained everything I need to know
OneChoice Funeral Insurance
Arlene
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Taking out the cover was to long. The 4th sales person I communicated with in the end was lovely. ( Bella ) The hassle of constantly not being connected to the original person I first contacted and the second was a nightmare Being palmed off to other people, constantly having to repeat our identities, my parents names my own name and our date of births was very annoying. Being misunderstood over a simple question and given the incorrect answer. If it weren't for my parents needing this cover. I would never communicate with this company. Calling from Australia and getting the run around many times, makes me give 1 star for the slow poor service.
OneChoice Life Insurance
Norainy Rahman
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
The customer service person was friendly
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Thank you for taking the time to explain your policies in great detail. Your service was professional and considerate towards my personal circumstances. I am pleased with the policy as it has given me peace of mind, comfort, and security for the future. Yours Sincerely Leva.
Trusted Customer
OneChoice Life Insurance
Product Review
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Great service
Peter Herewini
OneChoice Funeral Insurance
Product Review
Trusted Customer
OneChoice Life Insurance
Product Review
Trusted Customer
OneChoice Life Insurance
Product Review
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Davids customer service was so helpful that I decided to take out a life insurance policy with One Choice.
OneChoice Life Insurance
Kenneth Hiku
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
The most polite and well mannered people I've ever talked to they helped me understand the policy and how it could benefit me in the long run
OneChoice Income Protection Insurance
Trusted Customer
OneChoice Income Protection Insurance
OneChoice Income Protection Insurance
Product Review
Awesome service and great help
Trusted Customer
OneChoice Funeral Insurance
Product Review
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