Read what our customers are saying

Great job all round. I’ve already explained myself...

Andrew Snowden - Rated 4 out of 5

OneChoice Funeral Insurance

Product Review

Very clear and concise information given. Operator’s job was made easier because I wanted insurance cover. So no. Hard sell needed. Very impressed with the manner of the person that I dealt with. If the government decides to adjust my pension down or if my rent goes up, it will affect my ability in paying. So I have to be aware of that!! How sad is that! That my funeral insurance is dependent on governmental or land lords whims!

Service Review

Great job all round. I’ve already explained myself previously.

OneChoice Life Insurance

Casey Kiriona - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Had such a pleasant experience. The person I was oncall with was really kind and cheerful. His explanations of everything was impeccable! Thank you.

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

Product Review

Pretty fare great customer service

It was a satisfying conversation were i was happy and...

Mr Peterson - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Peace of mind.

Service Review

It was a satisfying conversation were i was happy and attractive to the offer that suits me best with alot off imformation and tips my budget can sustain a long term payment, And i also was reassured positive options that my family will have no struggles in financial frunel costs or to have some or most costs covered to help ease the process.. Thank you onechoice for looking after familys love ones in new zealand and Australia , when the time comes to celebrate and remember the times we had with them.. Amen. 🙏 🙂

Easy to work with, explained every step of the process...

Wenara Wiki - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Quick service, clear questions and process, affordable service.

Service Review

Easy to work with, explained every step of the process and benefits. Thank you.

Excellent.

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

The lady i talked to was very considerate kind and helpful.. She gave me all the information i needed.about funeral insirance.including nominating beneficiaries accidental death, and living with medical serious conditions. I really like the aspects around once you reach 75 85 you stop paying your policy and get 75% of your funds back. Plus i got an email from the company with all the information.

Service Review

Excellent.

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Jason Albert Roberts Brown - Rated 5 out of 5

OneChoice Funeral Insurance

Easy efficient service

Doris Flude - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Easy efficient and appropriate service

Service Review

Easy efficient service

OneChoice Funeral Insurance

Arlene - Rated 1 out of 5

OneChoice Funeral Insurance

Product Review

Taking out the cover was to long. The 4th sales person I communicated with in the end was lovely. ( Bella ) The hassle of constantly not being connected to the original person I first contacted and the second was a nightmare Being palmed off to other people, constantly having to repeat our identities, my parents names my own name and our date of births was very annoying. Being misunderstood over a simple question and given the incorrect answer. If it weren't for my parents needing this cover. I would never communicate with this company. Calling from Australia and getting the run around many times, makes me give 1 star for the slow poor service.

So far so good.

Norainy Rahman - Rated 5 out of 5

OneChoice Life Insurance

Product Review

The customer service person was friendly

Service Review

So far so good.

The service was excellent, considerate, courteous and...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Thank you for taking the time to explain your policies in great detail. Your service was professional and considerate towards my personal circumstances. I am pleased with the policy as it has given me peace of mind, comfort, and security for the future. Yours Sincerely Leva.

Service Review

The service was excellent, considerate, courteous and professional. All my questions were answered, and I was satisfied with the policy as it was explained it great detail. It has provided me with comfort and security for the future. Thank you very much for your time and service.

Their service was amazing

Trusted Customer - Rated 5 out of 5

Their service was amazing

OneChoice Funeral Insurance

Service Review

Their service was amazing

Reccomend one choice

Trusted Customer - Rated 5 out of 5

Reccomend one choice

OneChoice Life Insurance

Service Review

Reccomend one choice

Great customer service. He was very helpful and clear...

Trusted Customer - Rated 5 out of 5

Great customer service. He was very helpful and clear...

OneChoice Life Insurance

Service Review

Great customer service. He was very helpful and clear with the terms and conditions as well as choice options.

The person I had was very helpful and explained things...

Faimalo Robert Magele - Rated 5 out of 5

The person I had was very helpful and explained things...

OneChoice Life Insurance

Service Review

The person I had was very helpful and explained things to me so that I would understand.

Very informative

Anthony Urwin - Rated 5 out of 5

Very informative

OneChoice Life Insurance

Service Review

Very informative

The gentleman that served me was very thorough and...

Trusted Customer - Rated 5 out of 5

The gentleman that served me was very thorough and...

OneChoice Life Insurance

Service Review

The gentleman that served me was very thorough and helpful. He showed appreciation and acknowledged my response. He made a genuine connection and made me feel like I was going to be very well looked after.

Excellent information. Explanation of the documents...

Trusted Customer - Rated 5 out of 5

Excellent information. Explanation of the documents...

OneChoice Funeral Insurance

Service Review

Excellent information. Explanation of the documents and processes was excellent. Answered all my questions and did not hesitate to offer more details if required. Very happy with the service and appreciate the time it was taken to ensure I had full understanding. Thank you it made the application process simple and easy to follow.

The customer service was great, I had all my questions...

Trusted Customer - Rated 5 out of 5

The customer service was great, I had all my questions...

OneChoice Funeral Insurance

Service Review

The customer service was great, I had all my questions answered, and was able to get the right cover straight away.

Called me within 2 minutes of my online enquiry. The...

Trusted Customer - Rated 5 out of 5

Called me within 2 minutes of my online enquiry. The...

OneChoice Life Insurance

Service Review

Called me within 2 minutes of my online enquiry. The representative was informative, helpful, knowledgeable

Easy & clear

Daniel Ahleong - Rated 4 out of 5

Easy & clear

OneChoice Life Insurance

Service Review

Easy & clear

Hassle free and very quick!

Allan Williams - Rated 5 out of 5

Hassle free and very quick!

OneChoice Life Insurance

Service Review

Hassle free and very quick!

Very well spoken

Werahiko Clay - Rated 4 out of 5

Very well spoken

OneChoice Funeral Insurance

Service Review

Very well spoken

OneChoice Funeral Insurance

Andrew Snowden - Rated 4 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Very clear and concise information given. Operator’s job was made easier because I wanted insurance cover. So no. Hard sell needed. Very impressed with the manner of the person that I dealt with. If the government decides to adjust my pension down or if my rent goes up, it will affect my ability in paying. So I have to be aware of that!! How sad is that! That my funeral insurance is dependent on governmental or land lords whims!

OneChoice Life Insurance

Casey Kiriona - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Had such a pleasant experience. The person I was oncall with was really kind and cheerful. His explanations of everything was impeccable! Thank you.

OneChoice Life Insurance

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Pretty fare great customer service

OneChoice Funeral Insurance

Mr Peterson - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Peace of mind.

OneChoice Life Insurance

Wenara Wiki - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Quick service, clear questions and process, affordable service.

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

The lady i talked to was very considerate kind and helpful.. She gave me all the information i needed.about funeral insirance.including nominating beneficiaries accidental death, and living with medical serious conditions. I really like the aspects around once you reach 75 85 you stop paying your policy and get 75% of your funds back. Plus i got an email from the company with all the information.

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Jason Albert Roberts Brown - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

OneChoice Funeral Insurance

Doris Flude - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Easy efficient and appropriate service

OneChoice Funeral Insurance

Arlene - Rated 1 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Taking out the cover was to long. The 4th sales person I communicated with in the end was lovely. ( Bella ) The hassle of constantly not being connected to the original person I first contacted and the second was a nightmare Being palmed off to other people, constantly having to repeat our identities, my parents names my own name and our date of births was very annoying. Being misunderstood over a simple question and given the incorrect answer. If it weren't for my parents needing this cover. I would never communicate with this company. Calling from Australia and getting the run around many times, makes me give 1 star for the slow poor service.

OneChoice Life Insurance

Norainy Rahman - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

The customer service person was friendly

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Thank you for taking the time to explain your policies in great detail. Your service was professional and considerate towards my personal circumstances. I am pleased with the policy as it has given me peace of mind, comfort, and security for the future. Yours Sincerely Leva.

Award-winning insurance

At OneChoice we’re proud to provide award-winning service and value to our fellow Kiwis.

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