Read what our customers are saying
Customer Service had kept ringing to fund a more...
Loretta Herekotukutuku
OneChoice Funeral Insurance
Product Review
Very good rates with funeral and accident cover
Service Review
Customer Service had kept ringing to fund a more convenient time for me to heat about funeral insurance, she ran through all the information and made sure I understood everything when we we're finally able to go through the whole process
Lady was very friendly over the phone, made you feel...
Trusted Customer
OneChoice Life Insurance
Product Review
Because of my previous health issues my monthly premium is higher and my life insurance payout is less.
Service Review
Lady was very friendly over the phone, made you feel at ease. Yes, I will recommend their service.
Person on the telephone was not only efficient and...
Trusted Customer
OneChoice Life Insurance
Product Review
Delivers what I expect, provides security of mind and cover immediate.
Service Review
Person on the telephone was not only efficient and helpful but also polite and pleasant.
Very specific and made the information very clear,...
Trusted Customer
OneChoice Funeral Insurance
Product Review
It sounds good - not 5 star as don't know the end result yet
Service Review
Very specific and made the information very clear, helpful and not pushy.
Was so easy and I understood everything
Josephine Dickson
OneChoice Funeral Insurance
Product Review
Explained everything to me so know exactly what I am getting
Service Review
Was so easy and I understood everything
Excellent service the person I dealt with was really...
Trusted Customer
OneChoice Life Insurance
Service Review
Excellent service the person I dealt with was really helpful easy process
Very efficient and informative very easy to deal with...
Deane Mccutcheon
OneChoice Life Insurance
Product Review
Very smooth process and great personality… easy to deal with
Service Review
Very efficient and informative very easy to deal with and made the whole experience painless
Awesome service
William Hibberd
OneChoice Funeral Insurance
Product Review
Very Informative great team
Service Review
Awesome service
Friendly and informative phone representative. The...
Trusted Customer
OneChoice Funeral Insurance
Product Review
The policy was well explained and affordable.
Service Review
Friendly and informative phone representative. The policy was easy to understand.
My customer services lady was absolutely amazing. She...
Naomi Cooper
OneChoice Funeral Insurance
Product Review
One Choice Funeral Insurance gave me so many options on which was affordable and the right purchase for me..
Service Review
My customer services lady was absolutely amazing. She was well spoken, very clear and made sure that I understood 100%
The woman I spoke to - Danielle - was lovely - helpful...
Trusted Customer
OneChoice Life Insurance
Product Review
Great - as I wasn't able to obtain life insurance before as I am a Type 1 Diabetic - thrilled that I can give my family peace of mind.
Service Review
The woman I spoke to - Danielle - was lovely - helpful and very informative. 10 out of 10 :)
Was just quick and easy
Brent Olsen
OneChoice Life Insurance
Product Review
Was great thanks and quick to join
Service Review
Was just quick and easy
The operator was really good explaining the whole...
Trusted Customer
The operator was really good explaining the whole...
OneChoice Life Insurance
Service Review
The operator was really good explaining the whole process and ensuring that i fully understood the documentation.
Excellent service - clear well spoken, helpful,...
Katrina Taupo
Excellent service - clear well spoken, helpful,...
OneChoice Life Insurance
Service Review
Excellent service - clear well spoken, helpful, thorough and very professional and relatable.
The guy was most helpful and patient with me and the...
Rosana Harrison
The guy was most helpful and patient with me and the...
OneChoice Funeral Insurance
Service Review
The guy was most helpful and patient with me and the questions I had.
The lady who called was very helpful and patient. Very...
Karen Marshall
The lady who called was very helpful and patient. Very...
OneChoice Life Insurance
Service Review
The lady who called was very helpful and patient. Very nice to talk to
The lady I was dealing with was absolutely amazing...
Naiomi-leigh Tawhiao
The lady I was dealing with was absolutely amazing...
OneChoice Life Insurance
Service Review
The lady I was dealing with was absolutely amazing made sure I understood everything
Great customer service, explained everything in...
Gwenyth Howden
Great customer service, explained everything in...
OneChoice Life Insurance
Service Review
Great customer service, explained everything in detail...attentive techniques...great listening skills.. and I am happy with the outcome and I would refer this company to otherz
Excellent experience with the lady who dealt with me....
Kepa Kore Hiini
Excellent experience with the lady who dealt with me....
OneChoice Funeral Insurance
Service Review
Excellent experience with the lady who dealt with me. She was able to answer my questions and get One Choice one of the very few that allow a third party to arrange insurance - well done.
I had a very informitive chat with the One Choice...
Trusted Customer
I had a very informitive chat with the One Choice...
OneChoice Funeral Insurance
Service Review
I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after down the line
Great service
Trusted Customer
Great service
OneChoice Life Insurance
Service Review
Great service
1. Know when to STOP!!! I understand that there...
Trusted Customer
1. Know when to STOP!!! I understand that there...
OneChoice Funeral Insurance
Service Review
1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants and react, rather than very quickly read a script they have to legally get through, a lot of the script is difficult to take in when you are driving, and at the end you are asked a question "Do you understand", for me it takes a while to grasp things, but if I had answered No the operator would have read the script again. Besides I was sent all the documents and read through them at my own pace, which I understood clearly and reacted to the forms I had to fill in. 2. Know how to pronounce your customers' name. The telecom person asked my name on a number of occasions, of which I repeated to them on a number of occasions, you would think they would listen to how you pronounce your name and take your lead and try and pronounce it correctly. Unfortunately they continued to pronounce my name incorrectly. "Makes me a little upset"!!!!
Very professional and friendly.
Heather Herbert
Very professional and friendly.
OneChoice Life Insurance
Service Review
Very professional and friendly.
I was well informed on all aspects of my insurance...
Basil Puhi Ngataki
I was well informed on all aspects of my insurance...
OneChoice Life Insurance
Service Review
I was well informed on all aspects of my insurance information
OneChoice Life Insurance
Kerry Smith
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Great product & affordable
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Best price for cover - for the both of us, comparing to many insurers. Thank you :-)
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
good cover and peace of mind for myself if the unspeakable occurs
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Covers my need for covers
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Good just changed a few times which was a little annoying
OneChoice Funeral Insurance
Saras Singh
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
The charges should be less n deducted monthly would be good. Your rate for 30,000 is far too much as it is not affordable if we don't earn enough
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
I'm glad to have joined with u guys u have made my life so much easier
OneChoice Funeral Insurance
Daryl Ashworth
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Prior to ringing, I didn't know what to expect, the cover I received is fair and I am happy
OneChoice Life Insurance
Trusted Customer
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Reasonable and affordable
OneChoice Life Insurance
Eugenio Mamauag
OneChoice Life Insurance
OneChoice Life Insurance
Product Review
Quick response and excellent service. Thanks to Theresa
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Suitable to my needs also affordable
OneChoice Funeral Insurance
Orlena Moffitt
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Thank u for your help it helped me with the funeral cover for future needs
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