Read what our customers are saying
The lady I spoke to was very helpful and explained...
Hiraina Mepham
OneChoice Funeral Insurance
Product Review
The service is affordable and there was no medical questions or anything that would stop me getting funeral insurance
Service Review
The lady I spoke to was very helpful and explained everything very well so I understood what I was signing up for and why I was signing up with one choice
Rosie was great, she was informative, polite and...
Simon Collins
OneChoice Funeral Insurance
Product Review
I've only just signed up ,but from the outlook it looks like a great plan with awesome perks.
Service Review
Rosie was great, she was informative, polite and thorough. She made the process easy.
Maybe a little patience understanding when you call in...
Reo Uerata
OneChoice Funeral Insurance
Product Review
Couldn’t give me life insurance but insisted I take the funeral cover no thanks I will be canceling
Service Review
Maybe a little patience understanding when you call in the middle of the day we probably at work like I was I will be canceling
Very clear and polite
Trusted Customer
OneChoice Funeral Insurance
Service Review
Very clear and polite
Great service fast, and told me alot
Kevin Lalor
OneChoice Funeral Insurance
Product Review
it is a great price,and great cover
Service Review
great service fast, and told me alot
The CSO who I dealt with was super friendly and...
Trusted Customer
OneChoice Funeral Insurance
Product Review
I was only wanting a quote at first. However, after talking more about the benefits and how easy everything became I knew straight away I wanted this product
Service Review
The CSO who I dealt with was super friendly and helpful. He made everything easy for me to understand and gave me many options to choose from before finalising my decision.
Very good and friendly customer support,
Trusted Customer
OneChoice Funeral Insurance
Product Review
Very reasonable and good value
Service Review
Very good and friendly customer support,
Very fair and straight forward
Hilda Henry
OneChoice Funeral Insurance
Product Review
Very much straight forward and also in my budget
Service Review
Very fair and straight forward
Everything I needed was explained thoroughly and the...
Trusted Customer
OneChoice Funeral Insurance
Product Review
Needs met and well explained
Service Review
Everything I needed was explained thoroughly and the staff person was well versed in product knowledge and all options were covered. Many thanks
Great friendly customer service. Made it soooo easy...
Trusted Customer
OneChoice Funeral Insurance
Product Review
Great affordability and easy set up
Service Review
Great friendly customer service. Made it soooo easy and affordable
The service I received was outstanding from the start...
Ricky Hokai
OneChoice Funeral Insurance
Product Review
Same as the top review top service
Service Review
The service I received was outstanding from the start was excellent she broke it down so I could have a better understanding of what and how it work's can't thank this young lady enough it is a pleasure to have been treated like I and my wishes mattered not just a pay check awesome service 5 star service once again Thankyou Young Lady 5 star service AWSOME
Benjeman (Ben), from the one choice team, was...
Wayne Asher
OneChoice Funeral Insurance
Product Review
Furneral insurance Ive purchased. With add ons. Im emoressed.
Service Review
Benjeman (Ben), from the one choice team, was fanstatic to deal. Made it very very clear cut, abd answered my questions promptly and professionaly. Gave me good advise and listened to my needs. Thank you for a quick efficent customer service Ben. Its a 5 star experience.
Very friendly agent. knew her stuff
Trusted Customer
Very friendly agent. knew her stuff
OneChoice Funeral Insurance
Service Review
very friendly agent. knew her stuff
I am overwhelmed with Jane and her service empathy is...
James Kahukoti
I am overwhelmed with Jane and her service empathy is...
OneChoice Funeral Insurance
Service Review
I am overwhelmed with Jane and her service empathy is something most people never learn straight from the first word I felt she had me very special lady magical Ahua I dont know her but I felt I'd known her for years thank you Jane Nga Mihi
Great and easy. good offers
Trusted Customer
Great and easy. good offers
OneChoice Funeral Insurance
Service Review
great and easy. good offers
The past few weeks we had spoken to several other...
Trusted Customer
The past few weeks we had spoken to several other...
OneChoice Funeral Insurance
Service Review
The past few weeks we had spoken to several other insurance companies but decided to go with One Choice partly because the guy we spoke to was super helpful, answered all our questions and made things super easy to understand. What we went with is just what we needed.
The guy was most helpful and patient with me and the...
Rosana Harrison
The guy was most helpful and patient with me and the...
OneChoice Funeral Insurance
Service Review
The guy was most helpful and patient with me and the questions I had.
Excellent experience with the lady who dealt with me....
Kepa Kore Hiini
Excellent experience with the lady who dealt with me....
OneChoice Funeral Insurance
Service Review
Excellent experience with the lady who dealt with me. She was able to answer my questions and get One Choice one of the very few that allow a third party to arrange insurance - well done.
I had a very informitive chat with the One Choice...
Trusted Customer
I had a very informitive chat with the One Choice...
OneChoice Funeral Insurance
Service Review
I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after down the line
1. Know when to STOP!!! I understand that there...
Trusted Customer
1. Know when to STOP!!! I understand that there...
OneChoice Funeral Insurance
Service Review
1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants and react, rather than very quickly read a script they have to legally get through, a lot of the script is difficult to take in when you are driving, and at the end you are asked a question "Do you understand", for me it takes a while to grasp things, but if I had answered No the operator would have read the script again. Besides I was sent all the documents and read through them at my own pace, which I understood clearly and reacted to the forms I had to fill in. 2. Know how to pronounce your customers' name. The telecom person asked my name on a number of occasions, of which I repeated to them on a number of occasions, you would think they would listen to how you pronounce your name and take your lead and try and pronounce it correctly. Unfortunately they continued to pronounce my name incorrectly. "Makes me a little upset"!!!!
Very helpful with nice manners
Fortune Leona
Very helpful with nice manners
OneChoice Funeral Insurance
Service Review
very helpful with nice manners
Jeremy was absolutely professional and where there was...
Kiri Campbell
Jeremy was absolutely professional and where there was...
OneChoice Funeral Insurance
Service Review
Jeremy was absolutely professional and where there was a query he would provide the answer but not before double checking his source.
Excellent customer service
Linda Evans
Excellent customer service
OneChoice Funeral Insurance
Service Review
Excellent customer service
Service was faultless so friendly and kind and told me...
John Wallace
Service was faultless so friendly and kind and told me...
OneChoice Funeral Insurance
Service Review
Service was faultless so friendly and kind and told me what I needed to know
OneChoice Funeral Insurance
Mele Kaliopasi
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Benefit of death by accident was clearly explain because I travel a lot by car
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Good service frrom the staff.
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Don't really like that you are only covered for accidental death in the first 12 months
OneChoice Funeral Insurance
Sandra Snowdon
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Best out there with price/deals and with their awesome service
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Yes was pleased with the amount and the purchase , would like to have spoken about sum life insurance a bit more
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Great service and well worth while
OneChoice Funeral Insurance
Marylu Heemi
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Amazing service fast service easy to apply Totally worth it, can live life free of financial worry knowing my funeral cover is sorted.
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Had chance to discuss best choice for myself
OneChoice Funeral Insurance
Patricia Rangi
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Alright could be cheaper for this
OneChoice Funeral Insurance
Loretta Herekotukutuku
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Very good rates with funeral and accident cover
OneChoice Funeral Insurance
Trusted Customer
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
It sounds good - not 5 star as don't know the end result yet
OneChoice Funeral Insurance
Josephine Dickson
OneChoice Funeral Insurance
OneChoice Funeral Insurance
Product Review
Explained everything to me so know exactly what I am getting
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