Read what our customers are saying

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Zack was very good at explaining the policy also what I wanted out of my insurance. Answered my questions with confidence he had set up for my needs in what insurance plan.

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Very professional and helpful staff that I spoke to. I have taken out a funeral cover policy for my loved one.

I loved her professional speaking clear and very...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

I honestly have NOTHING but good words to say about your compassion and clear communication from the team. Big thumbs Up for me Kia ora

Service Review

I loved her professional speaking clear and very informative Plus fast and efficient too

Funeral Insurance

Shirelle Pine Faalavaau - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Funeral Insurance

Service Review

Funeral Insurance

Funeral Insurance

Yollandi Faalavaau - Rated 5 out of 5

OneChoice Funeral Insurance

Service Review

Funeral Insurance

Perfect! Hassle free, helpful and didn’t drag things...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Absolutely wonderful customer service skills! Didn’t take long at all and now I am happy my Grandies will be looked after when I am gone. Thank you Zac😊

Service Review

Perfect! Hassle free, helpful and didn’t drag things on. Sometimes voices can get boring and you kind of nod off and don’t listen to the questions properly. Didn’t happen here today! Thanks Zac😊

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Was a bit shocked at first about the fortnightly payments thought they would be cheaper. If you can help me a bit more that would be so helpful. Kind regards Tania

Awesome people easy going

Takave Tararo - Rated 5 out of 5

OneChoice Life Insurance

Service Review

awesome people easy going

Excellent! Jackie was very efficient and explained...

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Happy with the service, very efficient and informative. It was a lot to cover but Jackie made it so easy to understand.

Service Review

Excellent! Jackie was very efficient and explained things in a way it’s easy to understand.

Everything was professional but had a personal touch. ...

Adrienne Amaru - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Theresa was very accommodating, clear, precise and very helpful. We had a technical glitch which was rectified almost instantly. I would recommend and have recommended your company to all my friends and family

Service Review

Everything was professional but had a personal touch. Had more information i needed to make a sound decision in what service I wanted to sign up for.

Sales person was good. It was the second person i...

Ina Sii - Rated 1 out of 5

OneChoice Life Insurance

Product Review

The sales person i had no problem with. However when the call was handed over to an operator to add my beneficiaries the operator was not very polite. He was RUDE and IMPATIENT during the call. I felt like he was not listening was being sarcastic. I only wanted one thing to add beneficiaries but he kept repeating himself and making me sound stupid.

Service Review

Sales person was good. It was the second person i spoke with that was very POOR. He was rude and impolite, not listening to what i was saying and was treating me like a idiot

OneChoice Life Insurance

Treena Uerata - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Awesome and absolutely fantastic customer service, glad to be part of this team

Great customer service. Very informative and easy to...

Trusted Customer - Rated 4 out of 5

Great customer service. Very informative and easy to...

OneChoice Funeral Insurance

Service Review

Great customer service. Very informative and easy to talk to. Was able to explain terms and conditions clearly to understand. Would recommend.

I have done that already

Trusted Customer - Rated 5 out of 5

I have done that already

OneChoice Funeral Insurance

Service Review

I have done that already

I am 100% of policy i got in place .

Trusted Customer - Rated 5 out of 5

I am 100% of policy i got in place .

OneChoice Life Insurance

Service Review

i am 100% of policy i got in place .

Dear feefo, (the following content relates to One...

Trusted Customer - Rated 5 out of 5

Dear feefo, (the following content relates to One...

OneChoice Funeral Insurance

Service Review

Dear feefo, (the following content relates to One Choice Insurance customer services). Hi One Choice support assessment team. Your representative 'Long' who was assigned to explain your insurance procedures and options is a person directed by by the commendable professional qualities of noble integrity imbued with exceptional communication capabilities. Long is able compliment his natural personable enthusiasm by connecting with people through an innate ease of communication. These are assets which any business would strive to reward and retain. Long shows attention to detail with his explanation of policies and procedures which is a vital element for a clear understanding of the sensitive nature of your product. Through his warm personality Long generates an interactive working relationship with people through his abilities of listening with care and understanding with sincerity where thoughts and beliefs are residing.

Jess was totally understandable - she was great

Trusted Customer - Rated 4 out of 5

Jess was totally understandable - she was great

OneChoice Funeral Insurance

Service Review

Jess was totally understandable - she was great

I thought the customer service was courteous...

Peter Simon Simona Auvaa - Rated 5 out of 5

I thought the customer service was courteous...

OneChoice Life Insurance

Service Review

I thought the customer service was courteous respectful and professional my only feeling is the cover is out of my price range as I want to pay 25$ per week no the 75$ per fornight

Good service

Trusted Customer - Rated 5 out of 5

Good service

OneChoice Life Insurance

Service Review

Good service

Informative Accurate and Concise.

Trusted Customer - Rated 5 out of 5

Informative Accurate and Concise.

OneChoice Funeral Insurance

Service Review

Informative Accurate and Concise.

Excellent service, the person who represented one...

Kim Taipari Brown - Rated 5 out of 5

Excellent service, the person who represented one...

OneChoice Life Insurance

Service Review

Excellent service, the person who represented one choice made my decision easier to make

Easy to sign up. Awesome customer service.

Wiripo Manuera - Rated 5 out of 5

Easy to sign up. Awesome customer service.

OneChoice Funeral Insurance

Service Review

Easy to sign up. Awesome customer service.

Excellent

Trusted Customer - Rated 5 out of 5

Excellent

OneChoice Funeral Insurance

Service Review

Excellent

I had received an awesome outcome and very happy to...

Trusted Customer - Rated 5 out of 5

I had received an awesome outcome and very happy to...

OneChoice Life Insurance

Service Review

I had received an awesome outcome and very happy to inform you that the callers was brilliant much appreciated 👍🏼

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Zack was very good at explaining the policy also what I wanted out of my insurance. Answered my questions with confidence he had set up for my needs in what insurance plan.

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Very professional and helpful staff that I spoke to. I have taken out a funeral cover policy for my loved one.

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

I honestly have NOTHING but good words to say about your compassion and clear communication from the team. Big thumbs Up for me Kia ora

OneChoice Funeral Insurance

Shirelle Pine Faalavaau - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Funeral Insurance

Yollandi Faalavaau - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Absolutely wonderful customer service skills! Didn’t take long at all and now I am happy my Grandies will be looked after when I am gone. Thank you Zac😊

OneChoice Life Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Was a bit shocked at first about the fortnightly payments thought they would be cheaper. If you can help me a bit more that would be so helpful. Kind regards Tania

Takave Tararo - Rated 5 out of 5

OneChoice Life Insurance

Product Review

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Happy with the service, very efficient and informative. It was a lot to cover but Jackie made it so easy to understand.

OneChoice Life Insurance

Adrienne Amaru - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Theresa was very accommodating, clear, precise and very helpful. We had a technical glitch which was rectified almost instantly. I would recommend and have recommended your company to all my friends and family

OneChoice Life Insurance

Ina Sii - Rated 1 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

The sales person i had no problem with. However when the call was handed over to an operator to add my beneficiaries the operator was not very polite. He was RUDE and IMPATIENT during the call. I felt like he was not listening was being sarcastic. I only wanted one thing to add beneficiaries but he kept repeating himself and making me sound stupid.

OneChoice Life Insurance

Treena Uerata - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Awesome and absolutely fantastic customer service, glad to be part of this team

Award-winning insurance

At OneChoice we’re proud to provide award-winning service and value to our fellow Kiwis.

Make the call

If you’re keen for a chat, get in touch! Request a quote now, or if you’re too busy enjoying life we can call you back instead.