Read what our customers are saying

Good but impersonal

Andrew Calverley - Rated 3.5 out of 5

OneChoice Funeral Insurance

Product Review

It was a straight forward exchange of information and happy with the product but a little impersonal to be honest compared to other institutions Regards Andy

Service Review

Good but impersonal

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Wonderful and beautiful work

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

so wonderful and excellent service thanks for your service

Service Review

wonderful and beautiful work

Customer service great

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Service Review

Customer service great

OneChoice Funeral Insurance

Airini Karen Gideon - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Customer Reps Ashton and Anna should be rewarded for the service they provided me. Especially Anna. Very thorough and checking in to ensure I understand.

Communication and explained what I was paying for and...

Mikayla Worth - Rated 5 out of 5

OneChoice Life Insurance

Service Review

Communication and explained what I was paying for and what was included in my life insurance.

Margaret Oneroa - Rated 5 out of 5

OneChoice Life Insurance

Very friendly and informative. Any questions I didn’t...

Trusted Customer - Rated 4.5 out of 5

OneChoice Life Insurance

Service Review

Very friendly and informative. Any questions I didn’t understand where explained.

Awesome made sure that everything was clearly...

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Service Review

Awesome made sure that everything was clearly understood

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

Great to help whanau thank use for the great work use done

****** brilliant

Damian Duncan - Rated 4.5 out of 5

OneChoice Life Insurance

Product Review

Hi I was please with customer service specked clearly and she explained everything to me and I was happy with what I got in a fortnight payment thanks vrey much people

Service Review

****** brilliant

Losiana was great and patient with both of us

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

Product Review

We found Losiana kind and patient with us. She explained the policy statements well and trusted her. We would definitely recommend your Life Insurance service to our friends and family

Service Review

Losiana was great and patient with both of us

CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING...

Sharron Christine Hampton - Rated 5 out of 5

CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING...

OneChoice Funeral Insurance

Service Review

CLEAR CONCISE INFORMATION.EASILY UNDERSTOOD AND HAVING QUESTIONS ANSWERED NO PROBLEM

Good support.

John Thomson - Rated 4 out of 5

Good support.

OneChoice Funeral Insurance

Service Review

Good support.

The person to spoke to great. Very pleasant and...

Trusted Customer - Rated 5 out of 5

The person to spoke to great. Very pleasant and...

OneChoice Life Insurance

Service Review

The person to spoke to great. Very pleasant and clearly explained everything and made it easy.

Answered my questions and concerns. Listen to the...

Te Rere Ahurangi Tipa Wickliffe - Rated 5 out of 5

Answered my questions and concerns. Listen to the...

OneChoice Funeral Insurance

Service Review

Answered my questions and concerns. Listen to the reasons of why i decided to do a quote. Offer to send information for me to share with family.

Was really friendly and helpful to sign up initially ,...

Trusted Customer - Rated 1 out of 5

Was really friendly and helpful to sign up initially ,...

OneChoice Life Insurance

Service Review

Was really friendly and helpful to sign up initially , but when it came to just wanting a quote I was talked out of it and pressured to sign up. I then wanted to cancel to think about it and review my options without having to worry about money being taken and cancelling was the hardest thing to do. I couldn’t just email, I tried ringing multiple times and even when I finally had someone contact me it was still pressured. I would’ve returned as a customer if it wasn’t for this. I had just had a child and wanted to just press pause.

The sales agent on the phone took the time to answer...

Joe and Julie - Rated 5 out of 5

The sales agent on the phone took the time to answer...

OneChoice Life Insurance

Service Review

The sales agent on the phone took the time to answer my questions clearly. She was quite patient and seemed to know the answers immediately (Ie it didn’t sound like she had to look it up or anything). Which set my mind at ease. The whole process was very straightforward and I did not feel pressured which was nice. Very deserving of 5 stars

I really appreciated the customer service personnel...

Vicki Raroa - Rated 4 out of 5

I really appreciated the customer service personnel...

OneChoice Life Insurance

Service Review

I really appreciated the customer service personnel who took me through all the paperwork. He was clear, spoke slow and thoughtful when asking questions and going through all the questions.

Good customer service

Junior Robert Kati - Rated 5 out of 5

Good customer service

OneChoice Funeral Insurance

Service Review

Good customer service

Great service and knowledgeable employees. I was...

Trusted Customer - Rated 5 out of 5

Great service and knowledgeable employees. I was...

OneChoice Life Insurance

Service Review

Great service and knowledgeable employees. I was advised of alternative options and the reasoning for them. Very informative to make my decision

Very patient well spoken and explained everything I...

Falamoe Falamoe - Rated 5 out of 5

Very patient well spoken and explained everything I...

OneChoice Funeral Insurance

Service Review

Very patient well spoken and explained everything I need to know

Friendly, helpful and informative

Trusted Customer - Rated 5 out of 5

Friendly, helpful and informative

OneChoice Funeral Insurance

Service Review

Friendly, helpful and informative

I am very satisfied and all my questions are answered...

Trusted Customer - Rated 5 out of 5

I am very satisfied and all my questions are answered...

OneChoice Funeral Insurance

Service Review

I am very satisfied and all my questions are answered straight forward. Thank you

OneChoice Funeral Insurance

Andrew Calverley - Rated 4 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

It was a straight forward exchange of information and happy with the product but a little impersonal to be honest compared to other institutions Regards Andy

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

so wonderful and excellent service thanks for your service

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

OneChoice Funeral Insurance

Airini Karen Gideon - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Customer Reps Ashton and Anna should be rewarded for the service they provided me. Especially Anna. Very thorough and checking in to ensure I understand.

Mikayla Worth - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Margaret Oneroa - Rated 5 out of 5

OneChoice Life Insurance

Product Review

Trusted Customer - Rated 4 out of 5

OneChoice Life Insurance

Product Review

Trusted Customer - Rated 5 out of 5

OneChoice Life Insurance

Product Review

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

Great to help whanau thank use for the great work use done

OneChoice Life Insurance

Damian Duncan - Rated 5 out of 5

OneChoice Life Insurance

OneChoice Life Insurance

Product Review

Hi I was please with customer service specked clearly and she explained everything to me and I was happy with what I got in a fortnight payment thanks vrey much people

OneChoice Funeral Insurance

Trusted Customer - Rated 5 out of 5

OneChoice Funeral Insurance

OneChoice Funeral Insurance

Product Review

We found Losiana kind and patient with us. She explained the policy statements well and trusted her. We would definitely recommend your Life Insurance service to our friends and family

Award-winning insurance

At OneChoice we’re proud to provide award-winning service and value to our fellow Kiwis.

Make the call

If you’re keen for a chat, get in touch! Request a quote now, or if you’re too busy enjoying life we can call you back instead.